On-Call Residential Appliance Repair Services

The City of Alameda is seeking an on-call provider for residential appliance repairs, including emergency response, under a four-year service agreement.

City of Alameda


General
Open
Nov 12, 2026 09:59 PM
4 years
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Submission Instructions
Description

The City seeks one or more providers for on-call repair of residential kitchen and laundry appliances, including refrigerators, ovens, ranges, cooktops, dishwashers, garbage disposals, washers, and dryers. Work includes emergency and non-emergency response; troubleshooting and diagnosing technical, electrical, or software failures; minor repairs; and feasible, financially prudent intermediate repairs such as replacing motors, pumps, heating elements, and thermostats. Providers may also advise on major overhauls or replacement, coordinate with City staff and utility providers, use temporary solutions when permanent emergency repairs are not immediately feasible, and document work and safe practices. Services are requested as needed, with no minimum work guaranteed. Work is compensated on a time-and-materials basis, with the scope and a not-to-exceed amount agreed for each service request. The proposal must include a fee schedule with hourly rates, any annual escalator, materials and subcontractor overhead rates, emergency rates, and emergency response times. It must also include a letter of interest, qualifications, three client references, and applicable license or certification information. The agreement term is four years.

Classification Codes
NAICS811412Appliance Repair and Maintenance
PSCJ072Maintenance, Repair and Rebuilding of Equipment: Household and Commercial Furnishings and Appliances
Smart Codes
residential appliance repairappliance troubleshooting and diagnosisemergency appliance repair
Specifications
Service Only
Timeline
Nov 06, 2026 01:00 AM-Deadline for RFP Questions
Nov 10, 2026 01:30 AM-RFP Q&A Posted
Nov 12, 2026 09:59 PM-Proposal Submission Deadline
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Yes
Location
Local Preference:Local Preference
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