Public-Facing Communications Audit

Peoria County is seeking a consulting firm to conduct a comprehensive public-facing communications audit covering its websites, social media, newsletters, print and digital communications, media relations, governance, accessibility, and stakeholder engagement.

Peoria County


General
Open
01-05-26
Oct 06, 2026 07:00 PM
Sep 03, 2026 06:31 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
jhsmith@peoriacounty.org
+13096726931
Submission Instructions

or

Mail
County of Peoria Purchasing Division, Peoria County Courthouse, Room 501, 324 Main Street, Peoria, IL 61602
Description

Peoria County is requesting proposals for a comprehensive audit of its external communications practices, systems, channels, governance, and capacity. The scope includes review of four websites, one e-newsletter, approximately 25 active social media accounts, print and digital communications, messaging tone and consistency, brand alignment, media relations, audience and stakeholder engagement, communications policies and approvals, crisis and issues readiness, legislative or regulatory considerations, and benchmarking against comparable organizations. The County expects the selected firm to propose its own methodology. Deliverables include a written Communications Audit Report, prioritized short-, medium-, and long-term recommendations, and an implementation roadmap or framework aligned with the County's staffing structure. An optional internal communications audit may also be proposed, covering channels such as intranet, all-staff email, and internal newsletters. The County states that on-site presence is not required and that remote work through email and Microsoft Teams is preferred. Respondents must provide relevant qualifications, a work plan, three government or nonprofit references when possible, pricing, and the required solicitation forms and certifications.

Classification Codes
NAICS541613Marketing Consulting Services
PSCR426Communications Services
Smart Codes
communications auditingpublic relations consultingdigital accessibility assessment
Specifications
Service Only
Timeline
Sep 03, 2026 06:31 PM-Publication Date
Sep 22, 2026 07:00 PM-Questions Due
Oct 06, 2026 07:00 PM-Proposal Submission Deadline
Requirements
Required
  • General Liability — $1,000,000.00
  • Auto Liability — $1,000,000.00
  • Umbrella / Excess — $1,000,000.00
  • Workers' Compensation
  • Professional Liability
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Location
RemoteThis work may be performed remotely.
Documents
TitleDate Posted
RFP.pdfSep 03, 2026 06:24 PM
Q&A Document 1.pdfSep 08, 2026 06:16 PM
Q&A Document 2.pdfSep 15, 2026 04:58 PM
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