GoHighLevel Communications Configuration and CRM Migration
City of Lauderhill
Contact
Submission Instructions
Description
The City of Lauderhill is seeking a consultant to configure a GoHighLevel account under City-controlled credentials for email, SMS/text, and telephone communications. The work includes migrating approximately 20,000 Mailchimp contact records; identifying and merging duplicates; preserving unsubscribe and opt-out records; configuring email sending, templates, contact lists, basic workflows, SMS messaging using the City's existing 10DLC registration, and telephone functionality with inbound call routing to 954-730-3015; coordinating email-domain authentication with the City's MIS Department; configuring staff access; and establishing usage alerts or spending limits. Telephone configuration must support an approved GoHighLevel number, outbound calling, voicemail, call history, and designated staff access; call recording must remain disabled unless authorized in writing. The consultant must test the communications functions, provide basic staff training and a brief handoff document, and provide at least 10 business days of post-handoff support for setup defects. Vendors must submit a fixed implementation price, completion timeline, relevant GoHighLevel experience and certifications, assumptions and exclusions, recurring platform and communications costs, required third-party costs, and confirmation that at least 14 days of post-handoff support is included. Additional CRM development, portal rebuilding, case management, websites, social-media management, advertising, AI-agent development, and unrelated workflow redesign are excluded.
Classification Codes
Smart Codes
Specifications
Timeline
Documents
| Title | Date Posted |
|---|---|
| Bid Invitation | Oct 08, 2026 12:01 AM |
| Legal Ad | - |
| Consultancy Service - Configuration GoHighLevel Account.pdf | Oct 08, 2026 12:01 AM |
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