InformaCast Advanced Notification Maintenance Support Services

The Indian Health Service is seeking a contractor to provide five years of InformaCast Advanced Notification maintenance, subscription, endpoint licensing, technical support, and OEM parts replacement for Gallup Indian Medical Center.

United States of America > HEALTH AND HUMAN SERVICES, DEPARTMENT OF > INDIAN HEALTH SERVICE > NAVAJO AREA INDIAN HEALTH SVC


General
Open
75H71026Q00304
Sep 23, 2026 06:00 PM
Sep 16, 2026 11:27 PM
1 year base + 4 × 1 year options
Native-Owned Business
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Contact
stephen.silversmith@ihs.gov
+15057268801
Window Rock, AZ, USA
Submission Instructions
Email
Price Quotation, Capability Statement, Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form, Section 508 Product Assessment Template, Signed copy of Amendment One
Description

The Indian Health Service is soliciting a five-year maintenance subscription and support services for Gallup Indian Medical Center's InformaCast Advanced Notification system, which operates with CUCM and supports emergency notifications to phones, speakers, cell phones, and other devices. The requirement includes Tier C endpoint licenses for more than 1,000 endpoints, 24/7/365 maintenance, remote technical diagnostics, technical service calls, preventative maintenance through education, and OEM parts replacement with an on-site spare-parts package. The solicitation is a 100% Indian Small Business Economic Enterprise (ISBEE) set-aside. The contractor must provide pricing for each base and option period, a detailed quotation demonstrating compliance with the Statement of Work, a capability statement, the required Indian Economic Enterprise representation, a Section 508 Product Assessment Template, and a signed copy of Amendment One. The system and related information technology deliverables must comply with Revised Section 508 standards and WCAG 2.1 Level AA requirements.

Classification Codes
NAICS541519Other Computer Related Services
PSCDG01Support services for physical and wireless networks connecting equipment within the core data centers and work areas, connecting end users to the organization's broader networks, as well as Wide Area Network equipment, hardware and software directly connecting into data centers, offices and third parties. Support services which enable or distribute voice services through on-premise equipment including PBX, VoIP, voicemail and handsets. Also provides support for transport services for data and voice network circuits and associated access facilities and services; includes dedicated and virtual data networks and internet access. Support services for external (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points. Mobile infrastructure support such as cabled communication network, cellular towers, repeaters, switching systems dedicated for cellular communication
Smart Codes
software maintenance servicesemergency notification systemstechnical support services
Specifications
Supply & Service
No
NSNs:
7540-01-152-8067
Timeline
Sep 14, 2026-Questions Due Date
Sep 16, 2026 11:27 PM-Published Date
Sep 23, 2026 06:00 PM-Offers Due Date
Oct 8, 2026-Inactive Date
Documents
TitleDate Posted
75H71026Q00304.pdfSep 13, 2026 12:00 PM
75H71026Q00304 Amendment One (1).pdfSep 16, 2026 12:00 PM
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