REAL Point-of-Sale System Development and Administration
Tennessee > Department of General Services > Central Procurement Office > Tennessee Wildlife Resources Agency
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Description
The Tennessee Wildlife Resources Agency is conducting an RFI for a modern Remote Easy Access License (R.E.A.L.) point-of-sale system to replace legacy infrastructure. The requested solution must support in-person, web, and mobile transactions for hunting and fishing licenses, permits, boat registrations and titling, harvest reporting, quota hunt applications and draws, reservations, captive wildlife permits, event management, education data, and other fee-collection activities. The anticipated scope includes system design, implementation, project management under the Tennessee Business Solutions Methodology, legacy-data migration and cleansing, real-time transaction and financial reconciliation, ACH revenue processing, security controls, disaster recovery, testing, training, documentation, and ongoing operational support through a toll-free help desk. The RFI requests respondent experience, pricing-unit and typical-price-range information, and optional redline comments on the draft pro forma contract; it does not itself create contract rights or guarantee a subsequent procurement.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Commercial General Liability — $1,000,000.00
- Workers' Compensation and Employer Liability
- Automobile Liability — $1,000,000.00
- Cyber Liability — $10,000,000.00
- Crime Insurance — $1,000,000.00
- Minimum 3 references
- Within the last 5 years
- Client point of contact required for each reference
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