Case Work for Emergency Sheltering and Housing Program
Division of Emergency Management (DEM)
Original Solicitation Links
Contact
Submission Instructions
Description
The Florida Division of Emergency Management (FDEM) is issuing a Request for Proposal (RFP) to establish contracts for Case Work missions related to Non-Congregate Sheltering (NCS) and/or State-Managed Direct Housing (DH). This solicitation covers program intake, eligibility determination, the provision of a digital system of record, and 24/7 contact center operations. The initial contract term will be for three years, with the possibility of renewal. Services may be requested statewide, and contractors will be responsible for providing qualified staff, program management, casework services, a public-facing intake portal, a digital system of record, and a 24/7 contact center. Contractors will be evaluated on their technical proposal, which includes company background, experience and qualifications, contact center capabilities, digital systems and data management, and casework strategy. The price proposal will also be evaluated. The contract is for services that may be activated based on the needs of the Agency during emergencies or disasters.
Classification Codes
Smart Codes
Specifications
Requirements
- General Liability — $200,000.00
- Workers Compensation
- Minimum 2 references
- Within the last 15 years
Location
Documents
| Title | Date Posted |
|---|---|
| Case Work for Emergency Sheltering and Housing Program | Jun 16, 2026 03:17 PM |
| Case Work for Emergency Sheltering and Housing Program | Jun 16, 2026 03:17 PM |
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