Secure Prescription Forms and Ordering System

The New York State Department of Health is seeking a contractor to produce and deliver serialized, secure, forge-proof prescription forms statewide, with order-processing call center services and an integrated tracking system under a five-year contract.

New York > Department of Health > Bureau of Narcotic Enforcement


General
Open
C043028
Nov 24, 2026 09:00 PM
Oct 14, 2026 12:00 PM
5 years
Minority-Owned BusinessWoman-Owned Business
Invitation for/to Bid (IFB/ITB)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
tania.white@health.ny.gov
+15184080248
150 Broadway, Albany, NY, USA
Submission Instructions
Email
Mandatory Bid Documents, Other Bid Documents
Description

The New York State Department of Health is seeking one contractor to produce, securely store, customize, serialize, barcode, package, and deliver multiple types of forge-proof Official New York State Prescription forms. Required products include one-part prescription pads, one-up and four-up laser sheets, thermal rolls, and Intermec thermal rolls, with substantial anti-counterfeiting, tamper-evident, chemical-wash, and tracking features. The contractor must maintain required inventory and emergency stock, provide samples and proofs for testing and approval, and deliver orders throughout New York State under specified security and shipping controls. The contractor must also provide a secure web-based ordering and inventory system integrated with New York State systems, including user authentication, order processing, audit trails, reporting, serial-number tracking, data transmission, disaster recovery, and system documentation. A United States-based toll-free call center is required to support prescribers and institutions. Bidders must demonstrate at least three years of relevant experience in secure-form production and distribution, secure-form order processing, medical-prescriber call-center operations, and secure-form storage and delivery. The bid package includes mandatory forms, certifications, references, a detailed specification response, samples, and two password-protected searchable PDF submissions by email. The contract term is expected to be five years, and the procurement establishes a 30% Minority- and Women-Owned Business Enterprise participation goal, consisting of 15% MBE and 15% WBE goals.

Classification Codes
NAICS561410Document Preparation Services
PSC7530Stationery and Record Forms
Smart Codes
secure prescription formsprescription order systemsprescription call center
Specifications
Supply & Service
Yes
Timeline
Oct 13, 2026-Issue Date
Oct 27, 2026 08:00 PM-Written Questions Due
Nov 10, 2026-Responses to Written Questions Posted
Nov 24, 2026 09:00 PM-Bid Submission Deadline
Aug 1, 2027-Anticipated Contract Start Date
Requirements
Required
Required
  • Minimum 2 references
  • Within the last 10 years
  • Client point of contact required for each reference
Yes
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