Passenger Flow Management Solution and Services

The City of Phoenix Aviation Department is seeking a contractor to design, install, and maintain a turn-key passenger flow management system at Phoenix Sky Harbor International Airport, including queue monitoring at TSA checkpoints and people counting at SkyTrain stations, under a seven-year contract.

City of Phoenix Aviation


General
Open (open)
RFP 26-0285
Jul 30, 2026 11:00 AM
Jun 17, 2026 03:00 PM
7 years
Request for Proposal (RFP)
Local
Original Solicitation Links
Contact
Amy Turner
amy.m.turner@phoenix.gov
+16022733349
2485 East Buckeye Road, Phoenix, AZ, USA
Submission Instructions
Description

The City of Phoenix Aviation Department is soliciting proposals for a turn-key passenger flow management system at Phoenix Sky Harbor International Airport. The contractor will be responsible for the design, procurement, installation, programming, testing, training, commissioning, and ongoing maintenance and support of the system. The initial implementation will cover TSA security checkpoints in Terminals 3 and 4, as well as people-counting features at six SkyTrain stations. The system must accurately detect and monitor passenger queue lengths, capture passenger counts, determine actual wait times, and record SkyTrain boarding and offboarding activity. The contract term is seven years, commencing on or about January 1, 2027.

Classification Codes
NAICS488119Other Airport Operations
PSCAT45PASSENGER SAFETY AND SECURITY - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
passenger flow managementairport queue monitoringpeople counting system
Specifications
Supply & Service
Timeline
Jun 17, 2026 12:00 PM-Solicitation Issue Date
Jun 30, 2026 12:00 PM-Hybrid Pre-Offer Conference (Non-Mandatory) (optional)
Meeting will be available online and in person. RSVP required.
Jun 30, 2026 12:00 PM-Site Visit (Non-Mandatory) (optional)
RSVP required.
Jul 09, 2026 12:00 PM-Written Inquiries Due Date
Jul 30, 2026 12:00 PM-Offer Due Date
Jul 30, 2026 12:00 PM-Offer Opening (Non-Mandatory) (optional)
Join by phone: +1-415-655-0001 US Toll, Access code: 23402744597
Requirements
Required
  • Commercial General Liability — $4,000,000.00
  • Automobile Liability — $5,000,000.00
  • Workers Compensation
  • Technology Errors and Omissions Liability — $2,000,000.00
  • Network Security and Privacy Liability — $2,000,000.00
Required
  • Performance Bond — $150,000.00
Required
  • Minimum 3 references
  • Within the last 7 years
  • Client point of contact required for each reference
'Other Airport Operations' Opportunities
Palm Beach International Airport Master Plan Update

Palm Beach County Department of Airports is seeking aviation consulting firms to provide professiona...

Due in 25 days•Airports
Helicopter Tug

The Kentucky Transportation Cabinet is seeking a helicopter tug with a minimum lift capacity of 6,00...

Due in 10 days•Kentucky - Transportation - Office Of The Secretary Tiffany Kiser
Purchase of Aircraft

Texas Tech University System is seeking proposals from qualified aircraft brokers for the acquisitio...

Due in 12 days•Texas SmartBuy Member 733
Air Traffic Control Services at Fort Bliss

The U.S. Government is seeking information on small businesses capable of providing Air Traffic Cont...

Due in 2 days•DEPT OF THE ARMY
On-Call General Contractor Services for Grounds and Facilities Maintenance at Hartsfield-Jackson Atlanta International Airport

The City of Atlanta's Department of Aviation is seeking on-call general contractor services for faci...

Due in about 1 month•CITY OF ATLANTA
Airport Maintenance Services for O'Hare and Midway International Airports

The City of Chicago is seeking airport maintenance services for O'Hare and Midway International Airp...

Due in 24 days•CHICAGO DEPARTMENT OF AVIATION
Deming Municipal Airport Pavement Maintenance

The City of Deming is seeking bids for pavement maintenance at Deming Municipal Airport, including t...

Due in 18 days•City of Deming
Aircraft Maintenance and ALSE Services

The U.S. Coast Guard is seeking quotes for aircraft maintenance and Aviation Life Support Equipment ...

Due in 9 days•US COAST GUARD
Airfield Marking Application

The Birmingham Airport Authority is requesting quotations for airfield marking application services.

Due in 30 days•birmingham airport authority
Bulk Aviation Fuel and Delivery Services for Shuswap Regional Airport

The City of Salmon Arm is seeking a vendor to supply bulk aviation fuels and related delivery servic...

Due in 5 days•British Columbia City of Salmon Arm
Helicopter Maintenance Services for County of Orange Sheriff-Coroner

The County of Orange Sheriff-Coroner is seeking bids for helicopter maintenance services for a fleet...

Due in 26 days•County of Orange Sheriff-Coroner
LaGrange Callaway Airport Engineering Services

Troup County Board of Commissioners is seeking Statements of Qualifications from qualified firms for...

Due in 27 days•TROUP COUNTY BOARD OF COMMISSIONERS
Automated Weather Observing Systems for Three Maine Regional Airports

The State of Maine Department of Transportation is seeking Automated Weather Observing Systems for t...

Due in 4 days•State of Maine Department of Transportation
Airfield Runway Materials, Services, and Related Solutions

Canoe Procurement Group of Canada is seeking proposals for airfield runway materials, services, and ...

Due in about 1 month•British Columbia CivicInfoBC
Elevator and Escalator Service and Maintenance at Westchester County Airport

The County of Westchester is seeking bids for elevator and escalator service and maintenance at West...

Due in 11 days•County of Westchester, New York
Airfield Control Tower Window Cleaning Services

The 87th Contracting Squadron is seeking window cleaning services for air traffic control towers at ...

Due in about 1 month•DEPT OF THE AIR FORCE
F-15SA Programmed Depot Maintenance (PDM) Sources Sought

The U.S. Air Force is seeking industry feedback on programmed depot maintenance for F-15SA aircraft,...

Due in 10 days•DEPT OF THE AIR FORCE
Towable Passenger Stairs for U.S. Air Force

The U.S. Air Force is seeking towable passenger stairs with specific operational dimensions and capa...

Due in 5 days•DEPT OF THE AIR FORCE
MH-60T Aircraft Camera Systems

The United States Coast Guard is requesting quotations for camera systems for MH-60T aircraft, with ...

Due in 4 days•US COAST GUARD
Air Traffic Control Tower Replacement

The Hillsborough County Aviation Authority is seeking design-build services for the replacement of t...

Due in about 1 month•Hillsborough County Aviation Authority
Air Traffic Control Tower Replacement at Tampa International Airport

The Hillsborough County Aviation Authority is seeking design-build firms to replace the Air Traffic ...

Due in about 1 month•Tampa International Airport Planning and Development
Spaceport Licensing Consulting Services for Paso Robles Municipal Airport

The City of Paso Robles is seeking consulting services to assist with obtaining a Launch Site Operat...

Due in about 1 month•Paso Robles, CA
Commercial Aviation Services for Snow4Flow Mission

NASA Ames Research Center is seeking commercial aviation services, including aircraft, crew, mainten...

Due in 11 days•NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
Taxiway A and I Rehabilitation

The Blytheville-Gosnell Regional Airport Authority is seeking bids for the rehabilitation of Taxiway...

Due in 10 days•BLYTHEVILLE-GOSNELL REGIONAL AIRPORT AUTHORITY
Virtual Industry Day: Fightertown Recapitalization Program

The U.S. Army Corps of Engineers is hosting a virtual industry day for the Fightertown Recapitalizat...

Due in 10 days•DEPT OF THE ARMY
Opportunities Near Phoenix, Arizona
Large Diameter Ductile Iron Pipe Sewer Rehabilitation Engineering Services

The City of Phoenix is seeking engineering services for the rehabilitation of large diameter ductile...

Due in 16 days•City of Phoenix Design and Construction Procurement
Fire Sprinkler Inspection, Testing, and Maintenance

The City of Phoenix is seeking a contractor to provide fire sprinkler inspection, testing, and maint...

Due in about 1 month•City of Phoenix Phoenix Convention Center
Terminal 3 North 2 Concourse Food & Beverage Concessions

The City of Phoenix Aviation Department is seeking qualified respondents to operate and manage Food ...

Due in 2 months•City of Phoenix Aviation
Laveen Flood Mitigation Program Engineering Services

The City of Phoenix is seeking engineering services for the Laveen Flood Mitigation Program, which i...

Due in 16 days•City of Phoenix Design and Construction Procurement
Lift Station 61 Redundant Force Main Construction

The City of Phoenix is seeking bids for the construction of two new force mains to replace existing ...

Due in 17 days•City of Phoenix Design and Construction Procurement
Roofing Analysis and Consulting Services

The City of Phoenix, Public Works Department is seeking qualified roofing consultant services for a ...

Due in about 1 month•City of Phoenix Public Works
Electrical Shop Rubber Glove Personal Protective Equipment Testing

The City of Phoenix is seeking a contractor to provide off-site testing and certification services f...

Due in 11 days•City of Phoenix Public Works
Portable Toilets for Arizona Department of Corrections

The Arizona Department of Corrections is seeking to purchase portable toilets for all institutions a...

Due in 4 days•Arizona Arizona Department of Corrections
Set for Success Program Supplies

The Arizona Department of Corrections is seeking supplies for the Set for Success program to support...

Due in 16 days•Arizona Arizona Department of Corrections
Membrane Diffusers for Wastewater Treatment

The City of Phoenix is seeking membrane diffusers for their wastewater treatment plants, with a five...

Due in 12 days•City of Phoenix Water Services
Unclaimed Remains Contract Services

The Department of Veterans Affairs is seeking funeral and burial services for unclaimed remains at t...

Due in 16 days•DEPARTMENT OF VETERANS AFFAIRS
Vestibular Diagnostic Suite for VA Phoenix Healthcare System

The Department of Veterans Affairs is seeking information on potential sources for a Vestibular Diag...

Due in 6 days•DEPARTMENT OF VETERANS AFFAIRS
Reference Laboratory Testing Services for Phoenix VA Healthcare System

The Department of Veterans Affairs is seeking a contractor to provide reference laboratory services ...

Due in 6 days•DEPARTMENT OF VETERANS AFFAIRS
Unit Dose Packaging System for Phoenix Indian Medical Center

The Indian Health Service is seeking a Unit Dose Packaging System with variable length and speed opt...

Due in 11 days•INDIAN HEALTH SERVICE
Immersive Force-on-Force Training System

The 56th Contracting Squadron is seeking information on vendors capable of supplying an Immersive Fo...

Due in 5 days•DEPT OF THE AIR FORCE
Scottsdale Water Replenishment Program - AI Leak Detection

The City of Scottsdale is seeking information on vendors who can create an AI program to identify le...

Due in 19 days•City of Scottsdale, AZ
Cost of Service Study

The City of Chandler is requesting proposals for a cost of service study to be performed under a pro...

Due in about 1 month•Arizona City of Chandler
Public Housing Painting Services

The City of Chandler is requesting proposals for public housing painting services.

Due in 17 days•Arizona City of Chandler
Transit Shelters and Related Services

The City of Chandler is seeking bids from qualified contractors to provide transit shelters and rela...

Due in 4 days•Arizona City of Chandler
Right-of-Way Consultant Support Services

The City of Chandler is seeking a qualified consultant to provide on-call right-of-way and real esta...

Due in 23 days•Arizona City of Chandler
Overflow Photocopying and Printing Services

The City of Chandler is seeking bids from qualified vendors to provide overflow photocopying and pri...

Due in 23 days•Arizona City of Chandler
Public Housing Housekeeping Services

The City of Chandler, Arizona is requesting proposals for public housing housekeeping services.

Due in 17 days•Arizona City of Chandler
Transit Advertising and Maintenance Services

The City of Chandler is seeking a qualified offeror to provide transit advertising and maintenance s...

Due in 18 days•Arizona City of Chandler
Tumbleweed Ranch Phases 1 and 2 Construction

The City of Chandler is seeking a contractor for construction of Phases 1 and 2 of Tumbleweed Ranch,...

Due in 25 days•Arizona City of Chandler