Durable Medical Equipment Delivery and Support
United States of America > VETERANS AFFAIRS, DEPARTMENT OF > 252-NETWORK CONTRACT OFFICE 12 (36C252) (GREAT LAKES ACQUISITION CENTER)
Original Solicitation Links
Contact
Submission Instructions
Description
The Department of Veterans Affairs seeks a contractor to manage delivery services for government-furnished standard durable medical equipment (DME) to Veterans. Work includes coordinating inventory and purchase orders; scheduling and completing unassisted and assisted deliveries; transporting, assembling, setting up, and picking up equipment; providing Veteran and caregiver education; conducting home and safety assessments; and performing equipment triage and minor repairs. The equipment includes hospital beds, mattresses, wheelchairs, walkers, lifts, scooters, and other items identified by the VA. The contractor must also provide tracking, inventory, delivery, timeliness, and service-satisfaction reporting, and respond to routine deliveries within three business days and emergent requests within the order’s specified timeframe. The contract has a five-year ordering period, with a $10,000 minimum guarantee and a $7,500,000 ceiling. The VA will provide the equipment; the contractor is responsible for delivery and related services. The solicitation is set aside for certified service-disabled veteran-owned small businesses, and includes a limitation on subcontracting. The quote must include completed pricing for the base and four option periods, a technical capability and experience response, a Quality Control Plan, a Safety Plan, example tracking/reporting forms or a narrative, at least three current or recent similar contracts, insurance certificates, the completed VA limitations-on-subcontracting certification, and any solicitation amendments.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Workers' compensation and employers liability — $100,000.00
- General Liability — $500,000.00
- Automobile liability — $200,000.00
- Minimum 3 references
- Client point of contact required for each reference
Location
Documents
| Title | Date Posted |
|---|---|
| S02 - Attachment D Priority Patient Concern Form.docx | Nov 06, 2026 12:00 PM |
| S02 - Attachment E Medical Centers Supported.docx | Nov 06, 2026 12:00 PM |
| S02 - Attachment H Delivery Tracker.xlsx | Nov 06, 2026 12:00 PM |
| S02 - Attachment B Veteran Decision Against Medical Advice.docx | Nov 06, 2026 12:00 PM |
| 36C25227Q0033.docx | Nov 06, 2026 12:00 PM |
| S02 - Attachment A Veteran Rights and Responsibilities.docx | Nov 06, 2026 12:00 PM |
| S02 - Attachment C Client Assessment and Plan of Care - DME.docx | Nov 06, 2026 12:00 PM |
| S02 - Attachment G Equipment Listing.docx | Nov 06, 2026 12:00 PM |
| S02 - Attachment F Estimated Delivery Quantities.docx | Nov 06, 2026 12:00 PM |
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