Crow Canyon Platinum Implementation - Sole Source

The New York City Department of Investigation is seeking a sole source provider for Crow Canyon Platinum Implementation, including IT Help Desk, Asset Management, Work Orders, Purchasing, and Contract Management applications.

New York DEPARTMENT OF INVESTIGATION


General
Open
03226Y0080
1 year
Sole Source
Local
Original Solicitation Links
Contact
Igor Lyutin
Submission Instructions
Online
Description

The New York City Department of Investigation intends to enter into a sole source contract with Crow Canyon System, Inc. for the purchase and implementation of Crow Canyon Platinum. This includes various Crow Canyon applications such as SharePoint O365-IT Help Desk & Asset Management, SharePoint O365-Work Orders & Equipment Tracking, SharePoint O365-Purchasing & Contract Management, and SharePoint O365-Request Manager, along with NITRO Studio, NITRO Engage Bot, and End User Portal. The contract will cover Microsoft SharePoint and Office 365 versions of these programs in Commercial, GCC, and GCC High Environments, as well as Crow Canyon Implementation Packages (Bronze, Silver, Gold, Platinum) and any renewals. Any vendor, other than Crow Canyon Systems, Inc., that believes they can provide all the specified services is invited to express their interest by submitting a response to RFI No. 03226Y0080 no later than June 29, 2026, by 2:00 PM via PASSPORT. Interested vendors must complete the Acknowledgement tab and submit a response in the Manage Responses Questionnaire tab. If proposing to provide all services, a letter on company letterhead confirming capability and written authorization from Crow Canyon Systems, Inc. verifying authorized provider status must be submitted.

Classification Codes
NAICS541512Computer Systems Design Services
PSCDA01Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
Smart Codes
sharepoint o365 it help deskasset management softwarecrow canyon application implementation
Specifications
Service Only
No
Timeline
Jun 18, 2026 12:00 PM-Release Date
Jun 29, 2026 12:00 PM-Due Date
Jul 01, 2026 12:00 PM-Anticipated Contract Start Date
Jun 30, 2027 12:00 PM-Anticipated Contract End Date
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