Paratransit and Microtransit Operations

Riverside Transit Agency is seeking a contractor to manage and operate paratransit, microtransit, and call center services under a three-year base contract with two one-year options.

Riverside Transit Agency


General
Open (bidding)
RFP S26144F
Nov 20, 2026 10:00 PM
Oct 22, 2026 09:34 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
lrose@riversidetransit.com
+19515655076
1825 Third Street, Riverside, CA, USA
Submission Instructions
Description

Riverside Transit Agency seeks a turnkey contractor to manage and operate its ADA/Dial-A-Ride paratransit, microtransit, and related call center services. The agency will provide the revenue vehicles and scheduling software; the contractor will provide management and operating staff, reservations and dispatch, facilities, vehicle maintenance, fuel, insurance, fare collection and reconciliation, reporting, hardware, telecommunications, and other operational support. The contractor must also provide service start-up and training, maintain service and safety standards, and coordinate any approved subcontracted or alternative transportation services. The anticipated term is three years, with two one-year options, and service is scheduled to begin July 1, 2027. Proposals must include a technical proposal, completed pricing forms, required certifications and disclosures, financial documentation, and a landlord commitment letter for a proposed operating facility. A performance bond equal to 10% of each contract-year amount is required.

Classification Codes
NAICS485991Special Needs Transportation
PSCV212Motor Passenger Services
Smart Codes
paratransit transportation servicesmicrotransit transportation servicestransit call center operations
Specifications
Service Only
Timeline
Oct 28, 2026 05:00 PM-Pre-Proposal Conference (optional)
Meeting ID: 249 725 187 292 276; passcode: 5Px2sf74
Nov 05, 2026 01:00 AM-Questions and Clarifications Due
Nov 12, 2026 01:00 AM-Agency Responses Due
Nov 20, 2026 10:00 PM-Proposal Due
Jan 5, 2027-Potential Interviews or Oral Briefings
Jan 7, 2027-Potential Interviews or Oral Briefings
Requirements
Required
  • Commercial General Liability — $10,000,000.00
  • Automobile Liability — Bodily Injury per Person — $10,000,000.00
  • Automobile Liability — Bodily Injury per Accident — $10,000,000.00
  • Automobile Liability — Property Damage — $10,000,000.00
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Sexual Abuse or Molestation Liability — $1,000,000.00
Required
  • Performance Bond — 10%
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
No
Documents
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