Individual Coverage Health Reimbursement Arrangement Administration

Metrocare Services is seeking proposals for comprehensive administration of an Individual Coverage Health Reimbursement Arrangement, including plan implementation, compliance, enrollment, employee support, technology integration, reporting, and ongoing account management.

Metrocare Services


General
Open
Sep 24, 2026 07:00 PM
Sep 11, 2026 12:22 PM
1 year
Small BusinessDisadvantaged BusinessOtherMinority-Owned BusinessWoman-Owned BusinessVeteran-Owned Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
purchasing@metrocareservices.org
+14697985023
3242 Remond Drive, Dallas, TX, USA
Submission Instructions

or

Mail
Metrocare Services Receptionist, 1st Floor Client Services Administration Building, 3242 Remond Dr., Dallas, Texas 75211
Description

Metrocare Services is seeking a contractor to administer an Individual Coverage Health Reimbursement Arrangement (ICHRA). The scope includes plan design and implementation, employee eligibility and enrollment administration, reimbursement processing, coverage verification, compliance with applicable federal and state requirements, preparation of plan documents and notices, employee education and bilingual customer support, and ongoing account management. The contractor must provide a secure web-based administration platform with participant mobile access, workflow automation, document management, dashboards, reporting, and integration with payroll providers and Workday through file-based or API-based methods. Deliverables include an implementation plan, plan design recommendations, required plan documents and notices, employee communications, platform access, compliance support, monthly and annual reporting, and service-performance reports. Respondents should demonstrate comparable ICHRA experience, financial stability, cybersecurity capabilities, and four recent client references. The solicitation requests pricing for plan options, implementation, integration, compliance, platform, support, and projected premium expenses.

Classification Codes
NAICS524292Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSCG007Government Health Insurance Programs
Smart Codes
health reimbursement administrationemployee benefits administrationbenefits enrollment platform
Specifications
Service
Timeline
Sep 11, 2026-Project Release Date
Sep 18, 2026 03:00 PM-Pre-Proposal Meeting (optional)
Meeting ID: 268 583 328 473 447; Passcode: nB6mi9qq; Dial-in: 929-352-1542; Phone conference ID: 408 111 341#
Sep 21, 2026 07:00 PM-Questions Submission Deadline
Sep 24, 2026 07:00 PM-Response Submission Deadline
Sep 24, 2026 07:00 PM-Public Solicitation Opening (optional)
TEAMS public opening; attendance information is provided in the solicitation timeline.
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Commercial General Liability Aggregate — $2,000,000.00
  • Umbrella/Excess Liability — $2,000,000.00
  • Business Auto Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $1,000,000.00
Scored
  • Minimum 4 references
  • Within the last 3 years
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
rfp091126xSep 11, 2026 12:22 PM
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