Police Towing, Dispatch, and Impound Management
City of Austin > Austin Financial Services > Central Procurement
Original Solicitation Links
RFP 8700 ALD3050
]Total Management of Dispatch, Towing, and Impound Svcs.
Contact
Submission Instructions
Description
The City seeks a contractor to manage dispatch, towing, impound, vehicle storage and release, and auctions for Austin Police Department-authorized tows, as well as specified tows initiated by Austin Transportation and Public Works. The contractor must provide a 24/7 dispatch center and automated web-based dispatch and inventory systems, coordinate a towing list and tow-truck fleet, meet specified response times, and provide vehicle owners with online and telephone access to impound information. The scope also includes licensed vehicle storage and processing facilities, customer service, fee collection and monthly payments to the City, auctions of unclaimed vehicles, and detailed operational and financial reporting. The contract term is 60 months. Proposals must include an executive summary, authorized negotiator information, a detailed system and operations plan, qualifications and experience, a revenue proposal using the provided worksheet, and applicable optional preference forms. A bid bond of at least $25,000 is required with the offer; payment and performance bonds are required after award.
Classification Codes
Smart Codes
Specifications
Timeline
Join TeamsRequirements
- Workers' Compensation
- Employers' Liability — $100,000.00
- Commercial General Liability — $500,000.00
- Business Automobile Liability — $500,000.00
- Third Party Employee Crime — $500,000.00
- Property Insurance
- Cyber Liability — $2,000,000.00
- Bid Bond — $25,000.00
- Payment Bond — $400,000.00
- Performance Bond — $500,000.00
- Minimum 3 references
- Within the last 3 years
- Client point of contact required for each reference
Location
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