Master Data Management Platform and Implementation Services

The University of Massachusetts is seeking proposals for an established commercial Master Data Management platform and implementation services to replace its custom enterprise Person identity-reconciliation capability across all campuses and the President's Office.

University of Massachusetts > University of Massachusetts Chan Medical School > Unified Procurement Services Team


General
Closed (past due)
UMass-2027-1124
Sep 23, 2026 06:00 PM
Aug 27, 2026 03:00 PM
5 years
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
atherkelsen@umassp.edu
+17745280307
50 Washington Street, Westborough, MA, USA
Description

The University of Massachusetts is seeking an established commercial Master Data Management platform—not a custom-built MDM solution—and implementation services for Phase 1 of an enterprise Person-domain initiative. The solution must replace the current custom identity-reconciliation capability across all five campuses and the President's Office, preserve existing enterprise GUIDs and source-system relationships, support approximately 1.3 million current IAM identities and a historical Person universe of approximately 4 million records, and handle populations such as staff, faculty, students, applicants, alumni, contingent workers, and other affiliates. Required capabilities include deterministic and probabilistic matching, survivorship, suspense and stewardship workflows, affiliation and lifecycle management, auditability, and future support for additional master-data domains and federated campus operating models. The implementation must integrate four authoritative source environments—central PeopleSoft HR, three PeopleSoft student environments—and the Oracle-based IAM environment, with Boomi AtomSphere as the default integration control plane. The proposal should address migration and data quality, architecture, security and privacy, implementation methodology, testing, training, support, licensing, and firm-fixed implementation pricing. Real-time or event-driven processing is not mandatory for Phase 1, and a mandatory long-term managed-services arrangement is not assumed. UMass anticipates beginning implementation in early 2027 but has not prescribed a fixed go-live date or implementation duration. The five-year term in the pricing structure applies to product subscription/licensing and support, separate from implementation services.

Classification Codes
NAICS541512Computer Systems Design Services
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
master data management softwareidentity resolution softwareenterprise software implementation
Specifications
Supply & Service
No
Timeline
Aug 27, 2026 03:00 PM-Open Date
Sep 23, 2026 06:00 PM-Close Date
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Workers Compensation
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Yes
Location
RemoteThis work may be performed remotely.
Documents

Request 7 documents.

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