AI-Enabled Non-Emergency Public Safety Call Handling Solution

Salt Lake City Corporation is seeking an AI-enabled non-emergency public safety call handling and assistive solution for its Emergency 911 Department.

Salt Lake City Corporation > Emergency 911 Department


General
Open
SLCI27013
Sep 17, 2026 12:00 PM
Jul 16, 2026 08:00 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
aron.lococo@slc.gov
Submission Instructions
Description

Salt Lake City Corporation is soliciting competitive sealed proposals from qualified offerors to provide an AI-enabled non-emergency public safety call handling and assistive solution for the City's Emergency 911 Department. The submission requires a Proposal Response and a revised Cost Sheet; a Claim of Business Confidentiality is optional. Supporting materials include a sample agreement, scope of work, and score sheet.

Classification Codes
NAICS561421Telephone Answering Services
PSCD305ADP Teleprocessing and Timesharing Service
Smart Codes
ai call handlingpublic safety softwareemergency dispatch solution
Specifications
Service
Timeline
Jul 16, 2026-Open Date
Sep 3, 2026-Questions Due Date
Sep 17, 2026-Close Date
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