NAICS 561421 - Telephone Answering Services RFPs, RFIs, RFQs, Sources Sought and Government Contracting Opportunities

The Health Benefit Exchange Authority is seeking proposals for call center services under solicitation Doc844161.

Pima County is seeking 24/7 live-agent telephone answering services for public calls and inquiries, including call screening, message handling, escalation, bilingual support, reporting, and emergency-call protocols.

The State of Maine Department of the Attorney General is seeking after-hours telephone answering and coverage services to receive death reports and perform required follow-up procedures.

The City of Laval is seeking telephone line rental services under a competitive, open-bidding procurement with an estimated 72-month contract period.

The District of Columbia Department of Health Care Finance is seeking proposals for direct contact center services and related business applications software.

The City of Phoenix Parks and Recreation Department is seeking a contractor to provide 24/7 bilingual inbound call answering services for park-related public safety and general concerns, including structured data collection, reporting, and a secure online portal.

The City of Beaumont is seeking an emergency communications supplier to provide fire dispatch and primary public safety answering point services integrated with Alberta's first-responder radio system.

Aroostook County is seeking proposals for Public Safety Answering Point (PSAP) services, with an original signed proposal and cost proposal due by November 6, 2026.

Florida Virtual School is seeking a contractor to provide remote inbound and outbound call center, Tier 1 technical support, help desk ticketing, reporting, and related technology support services for a five-year term with three optional one-year renewals.

The Arizona Department of Administration is seeking information on NGCS/ESInet and call-handling equipment managed services for emergency communications operations.

The U.S. Air Force is seeking a contractor to provide and install telecommunications services, transmission equipment, cabling, SIP trunking, telephone access, and E911 support for Keesler Air Force Base in Biloxi, Mississippi.

UNDP India is seeking an Indian service provider to establish and operate a six-month, 24/7 national zoonotic grievance and query helpline with multilingual agents, call-center technology, ticket management, reporting, and state-level call routing.

The County of Franklin, Pennsylvania, is seeking a telecommunications provider to design, install, configure, migrate, and support an on-premise emergency services telephony system.

Inland Empire Health Plan is seeking enterprise cloud contact center services to support 24/7/365 non-medical and non-emergency medical transportation calls, including scheduling, member support, language access, workforce management, and related technology and security operations.

Haralson County Board of Commissioners is seeking a provider for managed phone services, dedicated and redundant voice circuits, IP fax service, implementation support, and ongoing coordination with its IT provider under a three-year agreement.

The City of Hudson, Ohio, is seeking outage dispatching services for its utilities, including call intake, outage reporting, dispatch coordination, customer communication, and automated notifications.

Rock Region METRO is seeking professional firms to provide phone system services, including VoIP and related telecommunications equipment.

Sûreté du Québec is seeking providers for on-demand office-support technical services across basic, intermediate, and specialized service lots, with three contracts planned.

The Corporation of the County of Northumberland is seeking proposals for fire communications and dispatch services for seven participating municipalities.

The City of Stamford is requesting proposals for enterprise SIP trunking, PSTN, telephone numbering, and 911 services.

The U.S. Embassy in Yaounde is seeking a contractor to provide complete mobile telephone services for approximately 500 official-use lines, including domestic and international calling, roaming, messaging, voicemail, customer service, billing, equipment, and data services.

Strathcona County is seeking information on replacing its Mitel enterprise telephony environment with a Microsoft Teams-based solution for approximately 1,100 users, including migration, contact-center capabilities, specialty integrations, recording, analytics, and ongoing support.

The Metropolitan Area Planning Council is seeking qualified Massachusetts Statewide Contract ITT85 telecommunications contractors to supply, provision, install, and test a unified VoIP telephone system.

Ingham County is seeking advanced technology solutions to enhance 911 center operations, with a mandatory pre-proposal meeting and proposals due October 15, 2026.

The City of Barstow is seeking a provider for comprehensive 24-hour fire and emergency medical dispatch services, including call taking, CAD, radio communications, regional coordination, and integrated command-center technology.