NAICS 561421 - Telephone Answering Services RFPs, RFIs, RFQs, Sources Sought and Government Contracting Opportunities

Browse open Telephone Answering Services (NAICS 561421) RFPs, RFIs, RFQs, and Sources Sought on Bidscope. We aggregate active government contracting opportunities from federal, state, and local agencies, refreshed daily so you never miss a bid. Click any opportunity below for full solicitation details, due dates, and contacts.

About Telephone Answering Services (NAICS 561421)

This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages on behalf of clients or for other establishments of the same enterprise.

StatusTitleBuyerDue Date
OpenTelephony MSSA Services & Support

The Government of Nunavut's Department of Community & Government Services is seeking a contractor to provide telephony MSSA (Managed Service and Support Agreement) services and support, with a contract period of 40 months.

CanadaRequest for Proposal (RFP)
Nunavut > Department of Community and Government Services9/25/2026
OpenTelephone System Replacement, Installation, and Support

Springfield Public Schools is requesting proposals for a new telephone system, including approximately 2,940 phones, software, licensing, installation, training, and ongoing support.

1458 East Chestnut Expressway, Springfield, MO, USARequest for Proposal (RFP)
The School District of Springfield R-1210/6/2026
Open24/7 Telephone Operator Support Services

The Department of Veterans Affairs is seeking an SDVOSB contractor to provide 24/7 on-site telephone operator and telecommunications support services for the Kansas City VA Medical Center and associated sites under a base year plus four option years.

4801 East Linwood Boulevard, Kansas City, MO, USARequest for Quote/Qualifications (RFQ)Service-Disabled Veteran-Owned Business
United States of America > VETERANS AFFAIRS, DEPARTMENT OF > 255-NETWORK CONTRACT OFFICE 15 (36C255) (VA MEDICAL CENTER)9/17/2026
OpenTelephone System Administrative and Support Services

The New Mexico Legislative Council Service is requesting sealed proposals for telephone system administrative and support services.

Albuquerque, NM, USARequest for Proposal (RFP)
State of New Mexico > Legislative Council Service9/24/2026
Open24-Hour Answering Service

The City of Phoenix Parks and Recreation Department is seeking a contractor to provide 24/7 bilingual inbound call answering services for park-related public safety and general concerns, including structured data collection, reporting, and a secure online portal.

Phoenix, AZ, USARequest for Proposal (RFP)
City of Phoenix > Parks and Recreation Department9/23/2026
OpenAging and Disability Services Call Center Services

San Mateo County Aging and Disability Services is seeking a contractor to provide 24/7 inbound and outbound call center services, including multilingual support, after-hours coverage, message handling, escalation, reporting, and secure operations.

San Mateo County, CA, USARequest for Proposal (RFP)
San Mateo County > Human Services Agency > Aging and Disability Services9/18/2026
OpenDistrictwide Voice Telecommunications Services

Hillsborough County Public Schools is requesting proposals for districtwide basic telephone services, including local and long-distance calling, POTS lines, PRI or SIP trunking, installation, support, and service-level guarantees.

Hillsborough County, FL, USARequest for Proposal (RFP)
Hillsborough County Public Schools9/25/2026
OpenStatewide Toll Customer Service Center Operations

The Virginia Department of Transportation is seeking a contractor to operate a statewide toll customer service center, including tolling back-office and customer support operations.

Virginia, USARequest for Proposal (RFP)
Virginia > Virginia Department of Transportation10/1/2026
OpenOn-Premise Emergency Services Telephony System

The County of Franklin, Pennsylvania, is seeking a telecommunications provider to design, install, configure, migrate, and support an on-premise emergency services telephony system.

Franklin County, PA, USARequest for Proposal (RFP)
Franklin County > Emergency Services Department10/15/2026
OpenFire Alarm Monitoring Service

The School Board of Brevard County, Florida, is seeking a contractor to provide 24/7 remote fire alarm monitoring, notification, and dispatch services for its school facilities under a three-year term with one optional two-year renewal.

Brevard County, FL, USAInvitation for/to Bid (IFB/ITB)
The School Board of Brevard County, Florida9/21/2026
OpenUnify OpenScape Voice System Maintenance

The U.S. Air Force's 90th Contracting Squadron is seeking a small-business contractor to provide five years of Unify OpenScape Voice phone-system maintenance and support at F.E. Warren Air Force Base, Wyoming.

5305 Randall Avenue, Cheyenne, WY, USARequest for Quote/Qualifications (RFQ)Small Business
United States of America > DEPT OF DEFENSE > DEPT OF THE AIR FORCE > FA4613 90 CONS PK (AIR FORCE GLOBAL STRIKE COMMAND)9/14/2026
OpenContact Centre as a Service

The Province of Nova Scotia, through its Department of Cyber Security and Digital Solutions, is seeking proposals for an enterprise cloud-based Contact Centre as a Service solution including telephony, digital channels, implementation, integrations, training, security, support, and ongoing service management.

Nova Scotia, CanadaRequest for Proposal (RFP)
Nova Scotia > Department of Cyber Security and Digital Solutions10/6/2026
OpenInformation Technology and Telecommunications Services

The City of Sainte-Catherine is seeking a contractor to provide outsourced information technology, IP telephony, cellular telephony, and technical support services for 36 months.

5465 Boulevard Marie-Victorin, Sainte-Catherine, QC, CanadaRequest for Proposal (RFP)
Sainte-Catherine9/21/2026
OpenLocal and Long-Distance Telecommunications Services

The U.S. Air Force is seeking local, long-distance, international, and toll-free telecommunications services, including equipment, installation, maintenance, troubleshooting, and 24/7 support for Joint Base Elmendorf-Richardson in Alaska.

Joint Base Elmendorf-Richardson, Anchorage, AK, USARequest for Quote/Qualifications (RFQ)
United States of America > DEPT OF DEFENSE > DEPT OF THE AIR FORCE > FA5000 673 CONS PKB (PACIFIC AIR FORCES)9/21/2026
OpenPhone System Services

Rock Region METRO is seeking professional firms to provide phone system services, including VoIP and related telecommunications equipment.

Little Rock, AR, USARequest for Proposal (RFP)
METRO-
OpenUnified Communications and Contact Center Solutions

Sourcewell, a State of Minnesota local government unit and service cooperative, is seeking proposals for unified communications and contact center solutions for participating public agencies in the United States and Canada.

Regina, SK, CanadaRequest for Proposal (RFP)
Minnesota > Sourcewell9/29/2026
OpenOn-Demand IT Support Services

Sûreté du Québec is seeking providers for on-demand office-support technical services across basic, intermediate, and specialized service lots, with up to three contracts planned.

Montreal, QC, CanadaRequest for Proposal (RFP)
Quebec > Sûreté du Québec10/9/2026
OpenDedicated Internet and VoIP Telephone Services

Hudspeth County is requesting quotes for dedicated Internet, VoIP telephone, fax, installation, training, and ongoing support services at its courthouse and Sheriff's Office.

109 West Millican Street, Sierra Blanca, TX, USARequest for Quote/Qualifications (RFQ)
Hudspeth County9/16/2026
OpenInformation Technology Services

Princeton Charter School is soliciting sealed bids for time-and-materials information technology services during the 2026–2027 school year.

Princeton Charter School, Princeton, NJ, USAInvitation for/to Bid (IFB/ITB)
Princeton Public Schools9/15/2026
OpenEnterprise SIP Trunking, PSTN, Numbering, and 911 Services

The City of Stamford is requesting proposals for enterprise SIP trunking, PSTN, telephone numbering, and 911 services.

Stamford, CT, USARequest for Proposal (RFP)
City of Stamford10/8/2026
OpenCertified Temporary 911 Dispatch Services

McKinley County intends to award Get ResQ911 a six-month, sole-source contract not to exceed $300,000 for certified temporary 911 telecommunicator services supporting 24/7 Metro Dispatch operations.

Mckinley Metro Dispatch, Gallup, NM, USASole Source
McKinley County10/2/2026
OpenMarine Patrol Dispatch Contract Worker

The Mississippi Department of Marine Resources is seeking one contract worker to provide Marine Patrol emergency telecommunications dispatch services for up to 28 hours per week.

1141 Bayview Avenue, Biloxi, MS, USARequest for Quote/Qualifications (RFQ)
State of Mississippi > Mississippi Department of Marine Resources9/18/2026
Open911 Digital Voice Logging Recorder System

Monroe County is seeking a 911 digital voice logging recorder system through RFP #0043-26.

Monroe County, NY, USARequest for Proposal (RFP)
Monroe County10/2/2026
Open911 Center Technology Solutions

Ingham County is seeking advanced technology solutions to enhance 911 center operations, with a mandatory pre-proposal meeting and proposals due October 15, 2026.

Ingham County, MI, USARequest for Proposal (RFP)
Ingham County10/15/2026
OpenFire and Emergency Medical Dispatch Services

The Barstow Fire Protection District is seeking a provider for comprehensive 24-hour fire and emergency medical dispatch services, including call taking, CAD, radio communications, regional coordination, and integrated command-center technology.

Barstow, CA, USARequest for Proposal (RFP)
Barstow Fire Protection District10/9/2026
Frequently Asked Questions
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What is NAICS code 561421 (Telephone Answering Services)?+

This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages on behalf of clients or for other establishments of the same enterprise.

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