NAICS 561421 - Telephone Answering Services RFPs, RFIs, RFQs, Sources Sought and Government Contracting Opportunities

Browse open Telephone Answering Services (NAICS 561421) RFPs, RFIs, RFQs, and Sources Sought on Bidscope. We aggregate active government contracting opportunities from federal, state, and local agencies, refreshed daily so you never miss a bid. Click any opportunity below for full solicitation details, due dates, and contacts.

About Telephone Answering Services (NAICS 561421)

This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages on behalf of clients or for other establishments of the same enterprise.

StatusTitleBuyerDue Date
OpenLive Answering, Dispatching, and Work Order Entry Services

The Housing Authority of the City of Los Angeles is seeking qualified providers for 24/7 multilingual live answering, maintenance work order entry, emergency dispatching, reporting, and SMS notification services under a contract of up to five years.

2600 Wilshire Boulevard, Los Angeles, CA, USA•Request for Proposal (RFP)
Housing Authority of the City of Los Angeles11/12/2026
OpenTelephone Line Rental Services

The City of Laval is seeking telephone line rental services under a competitive, open-bidding procurement with an estimated 72-month contract period and a November 5, 2026, submission deadline.

Laval, QC, Canada•Request for Proposal (RFP)
Laval11/5/2026
OpenDistrict Direct Contact Center Services

The District of Columbia Department of Health Care Finance is seeking proposals for direct contact center services and related business applications software.

Washington, DC, USA•Request for Proposal (RFP)
District of Columbia > Department of Health11/30/2026
Open24-Hour Odor Complaint Hotline Services

The City of Los Angeles is seeking a contractor to continue 24-hour live answering and dispatch services for odor complaints related to the Hyperion Water Reclamation Plant, including call documentation, recordings, and monthly reporting.

12000 Vista Del Mar, Los Angeles, CA, USA•Request for Proposal (RFP)
City of Los Angeles > Department of Public Works > Clean Water Division12/3/2026
Open24/7 Bilingual Call Answering Services

The City of Phoenix Parks and Recreation Department is seeking a contractor to provide 24/7 bilingual inbound call answering services for park-related public safety and general concerns, including structured data collection, reporting, and a secure online portal.

Phoenix, AZ, USA•Request for Proposal (RFP)
City of Phoenix > Parks and Recreation Department10/28/2026
OpenTelephone Sets

The Defense Logistics Agency is seeking 10 telephone sets for delivery to its San Joaquin distribution facility within 48 days after order.

Tracy, CA, USA•Request for Quote/Qualifications (RFQ)
United States of America > DEPT OF DEFENSE > DEFENSE LOGISTICS AGENCY > DLA TROOP SUPPORT (CONSTRUCTION & EQUIPMENT T & IFO EQ)11/2/2026
OpenPublic Safety Answering Point Services

Aroostook County is seeking proposals for Public Safety Answering Point (PSAP) services, with an original signed proposal and cost proposal due by November 6, 2026.

Presque Isle, ME, USA•Request for Proposal (RFP)
Aroostook County Action Program11/6/2026
OpenMunicipal Telephone and Communications Services

The City of O'Fallon is seeking a provider to deliver and implement telephone and related communications services for approximately 750 phone numbers, supporting up to 50 simultaneous calls across 17 locations.

O'fallon, MO, USA•Request for Proposal (RFP)
City of O'Fallon11/18/2026
OpenVoIP Phone Services

The City School District of Newburgh Board of Education is seeking sealed proposals for Voice over Internet Protocol (VoIP) phone services.

Newburgh, NY, USA•Request for Proposal (RFP)
Newburgh Enlarged City School District > Board of Education > Purchasing Department11/20/2026
OpenManaged Phone and Circuit Services

Haralson County Board of Commissioners is seeking a provider for managed phone services, dedicated and redundant voice circuits, IP fax service, implementation support, and ongoing coordination with its IT provider under a three-year agreement.

Haralson County, GA, USA•Request for Proposal (RFP)
Haralson County > Board of Commissioners10/27/2026
OpenTelephone Repair Services

The United States Navy is seeking quotes to repair seven telephone units, with a requested 45-day turnaround and eligibility limited to authorized repair sources.

5450 Carlisle Pike, Mechanicsburg, PA, USA•Sole Source
United States of America > DEPT OF DEFENSE > DEPT OF THE NAVY > NAVSUP WEAPON SYSTEMS SUPPORT MECH (NAVSUP WSS MECHANICSBURG)11/23/2026
OpenIridium Satellite Phone Airtime

WorkSafeBC is requesting quotations for Iridium satellite phone airtime under Invitation to Quote 055-2026, due November 4, 2026, at 2:00 p.m. Pacific Time.

British Columbia, Canada•Request for Quote/Qualifications (RFQ)
British Columbia > WorkSafeBC11/4/2026
OpenCloud Enterprise Phone System

Edmonton Catholic Separate School Division is seeking proposals for a cloud-based enterprise phone system, including design, supply, implementation, migration, and support.

Edmonton, AB, Canada•Request for Proposal (RFP)
Edmonton Catholic Separate School Division11/20/2026
OpenUtility Outage Dispatching Services

The City of Hudson, Ohio, is seeking outage dispatching services for its utilities, including call intake, outage reporting, dispatch coordination, customer communication, and automated notifications.

Hudson, OH, USA•Invitation for/to Bid (IFB/ITB)
City of Hudson > Public Works Department10/28/2026
OpenMunicipal Court Interpreting and Translation Services

The City of Trenton is seeking proposals for on-site, virtual, telephonic interpreting, and translating services for the Trenton Municipal Court for a one-year term.

225 North Clinton Avenue, Trenton, NJ, USA•Request for Proposal (RFP)
City of Trenton > Department of Law > Division of Purchasing10/28/2026
OpenPhone System Services

Rock Region METRO is seeking professional firms to provide phone system services, including VoIP and related telecommunications equipment.

Little Rock, AR, USA•Request for Proposal (RFP)
METRO-
OpenOver-the-Phone and Video-Remote Interpretation Services

The City of Boston's Office of Language and Communications Access is seeking proposals for 24/7 year-round over-the-phone and video-remote interpretation services.

1 City Hall Square, Boston, MA, USA•Request for Proposal (RFP)
Boston > Office of Language and Communications Access11/6/2026
OpenHybrid VoIP Phone System Replacement

Lincoln Electric System is seeking proposals for a hybrid replacement or alternative to its existing Cisco VoIP phone system, including multi-site telephony, contact-center capabilities, legacy-system integration, migration, training, and support.

Lincoln, NE, USA•Request for Proposal (RFP)
Lincoln Electric System11/3/2026
OpenMobile Phone Services for U.S. Embassy Lusaka

The U.S. Department of State is seeking mobile phone services for approximately 550 U.S. Embassy subscriptions in Lusaka, including voice, data, messaging, international calling and roaming, and 24/7 support under a one-year base period with four one-year options.

Lusaka, Zambia•Request for Quote/Qualifications (RFQ)
United States of America > STATE, DEPARTMENT OF > U.S. EMBASSY LUSAKA11/20/2026
OpenAdministrative Voice Services Sole-Source Notice

The Federal Aviation Administration intends to award General Dynamics Information Technology a sole-source contract to maintain administrative voice services during major telecommunications and IT transitions planned for 2026–2028.

Washington, DC, USA•Sole Source
United States of America > TRANSPORTATION, DEPARTMENT OF > FEDERAL AVIATION ADMINISTRATION10/27/2026
OpenNext-Generation 9-1-1 and Public Safety Systems

The State of Delaware’s Office of Management and Budget, Government Support Services, is seeking vendors for NENA-compliant next-generation 9-1-1 network, core, hosted call-handling, and recording services, along with public safety software for state PSAPs and emergency response agencies.

Delaware, USA•Request for Proposal (RFP)
Delaware > Government Support Services12/2/2026
OpenTelecommunication Services

The City of O'Fallon, Missouri, is seeking proposals for telecommunication services under RFP 26-056, due November 18, 2026.

O'fallon, MO, USA•Request for Proposal (RFP)
City of O'Fallon11/18/2026
OpenTemporary Communications Staffing

The Department of National Defence is seeking temporary help for one communications position under its supply arrangement in the National Capital Region, with an 11-month estimated contract period.

Ontario, Canada•Request for Proposal (RFP)
Government of Canada > Department of National Defence10/28/2026
OpenFirst-Level Technical Support and Troubleshooting Services

Quebec's Ministry of Cybersecurity and Digital Technology is seeking a single provider for on-demand first-level technical support and troubleshooting, including call-center operations, infrastructure services, and office equipment and software support, for up to 36 months.

Quebec, QC, Canada•Request for Proposal (RFP)
Quebec > Ministry of Cybersecurity and Digital > Contractual Services Directorate11/9/2026
OpenYaounde Embassy Mobile Telephone Services

The U.S. Embassy in Yaounde is seeking a contractor to provide complete mobile telephone services for approximately 500 official-use lines, including domestic and international calling, roaming, messaging, voicemail, customer service, billing, equipment, and data services.

U.S. Embassy in Cameroon, Yaoundé, CE, Cameroon•Request for Quote/Qualifications (RFQ)
United States of America > STATE, DEPARTMENT OF > U.S. EMBASSY YAOUNDE11/6/2026
Frequently Asked Questions
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What is NAICS code 561421 (Telephone Answering Services)?+

This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages on behalf of clients or for other establishments of the same enterprise.

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