Districtwide Voice Telecommunications Services
Hillsborough County Public Schools
Original Solicitation Links
26365-RFP-MST
]Telecommunication Services-Voice
RFP-26365-RFP-MST-0-2026/RE
]telecommunication services - voice
Contact
Submission Instructions
Description
Hillsborough County Public Schools is seeking one or more contractors to provide districtwide basic voice telecommunications services across approximately 235 schools, specialty centers, technical colleges, and administrative sites. The scope includes approximately 5,094 analog POTS lines, approximately 235 fax lines, local, IntraLATA, intrastate, interstate, and long-distance calling, point-to-point T1 tie lines, PRI circuits, SIP trunks supporting 12 to 100 voice sessions, number porting, installation, configuration, testing, capacity increases, detailed billing, and ongoing technical support. The district may award local POTS and Internet-based local and long-distance services separately or to the same vendor. Proposals must address compatibility with the district's existing Nortel/Avaya platforms and network, SIP trunking architecture, session border controllers, QoS and performance monitoring, E911, Kari's Law and RAY BAUM'S Act compliance, cybersecurity, redundancy, disaster recovery, service administration, implementation, training, and 24/7/365 support. The required service availability is at least 99.99% monthly per connection, with specified service credits for outages. Vendors must complete the supplied price sheet and telecommunications questionnaire, provide at least three similar school-district references, describe qualifications and staffing, and submit required certifications and affidavits. Proposed services must be generally available by January 1, 2027.
Classification Codes
Smart Codes
Specifications
Timeline
Join TeamsRequirements
- Minimum 3 references
- Within the last 3 years
- Client point of contact required for each reference
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