Shreveport Water Assistance Program Administration

The City of Shreveport is seeking four nonprofit or community-based organizations to administer its Water Assistance Program, including customer outreach, eligibility processing, recordkeeping, reporting, financial administration, and compliance.

City of Shreveport > Purchasing Division


General
Closed (past due)
26-811
Sep 08, 2026 12:00 PM
Aug 06, 2026 12:00 PM
$500,000.00
1 year base + 4 × 1 year options
Other
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
kimberly.floyd@shreveportla.gov
+13186735408
Government Plaza, Shreveport, LA, USA
Submission Instructions
Mail
City of Shreveport, Office of the Purchasing Agent, Government Plaza, Suite 610, 505 Travis Street, Shreveport, LA 71101-3042
Description

The City of Shreveport Water & Sewer Department is seeking four qualified nonprofit or community-based organizations to administer the Shreveport Water Assistance Program (SWAP), which provides assistance to qualifying utility customers. Each selected vendor may receive up to $125,000 in program funding and a 15% administrative fee based on the administered allocation; the estimated total expenditure is $500,000. The scope includes receiving and processing applications, verifying eligibility, maintaining participant records, coordinating with City staff, providing customer assistance and community outreach, submitting monthly, quarterly, and annual reports, maintaining financial records, protecting customer information, and complying with applicable laws, City policies, audits, and monitoring requirements. Proposals must address the administration approach, schedule of events, five similar-project references, personnel qualifications, cost, Fair Share participation, and required certifications and affidavits.

Classification Codes
NAICS624230Emergency and Other Relief Services
PSCR699Other Administrative Support Services
Smart Codes
utility assistance administrationcommunity outreach servicesfinancial compliance reporting
Specifications
Service Only
Timeline
Aug 6, 2026-Posted Date
Sep 8, 2026-Proposal Due Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Comprehensive Auto Liability — $500,000.00
  • Workers Compensation and Employers Liability — $1,000,000.00
  • Builders Risk Insurance
Scored
  • Minimum 5 references
  • Client point of contact required for each reference
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