Collection Agency Services
The City University of New York
Original Solicitation Links
Contact
Submission Instructions
Description
The City University of New York is soliciting proposals from qualified collection agencies to provide comprehensive, as-needed collection services for past-due student tuition, fees, and other student-related receivable accounts. The scope includes debtor outreach, payment processing, reporting, new account assignments, potential redistribution of accounts currently placed with existing collection agents, and performance-based allocation among anticipated awarded contractors. CUNY states that credit reporting and litigation are not currently required. Proposers must submit collection performance information using the revised Exhibit B in PDF and Excel formats, reporting assignments from July 2022 through June 2025 and collections during the corresponding 12-month periods. Volume II is limited to 25 pages, with up to 10 additional pages for specified supplemental materials. Addendum No. 10 revises the proposal deadline to October 23, 2026, at 4:00 p.m. Eastern time, confirms that email submissions must be addressed to the designated contact, and requires the signed addendum to be included with the proposal. A MWBE/SDVOB Utilization Plan or documented waiver is a mandatory condition of award; the stated goals are 30% MWBE and 6% SDVOB.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Fidelity Bond — $500,000.00
Location
Documents
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