Managed IT Services

The City of Knob Noster is seeking managed IT services, including proactive support, performance metrics, CJIS-certified technical staff, and transition planning for city departments.

City of Knob Noster


General
Open
Nov 13, 2026 06:00 PM
Oct 14, 2026 12:00 PM
Request for Proposal (RFP)
Local
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Original Solicitation Links
Description

The City seeks a vendor to manage IT services for its departments, including proactive IT support, transparent performance metrics, and an onboarding and service-transition plan. Proposals must address the City's needs, vendor experience with government or similar organizations, and cost effectiveness. Relevant technical staff must be CJIS certified, with certification documentation provided. The listed devices span desktop computers, laptops, and cellular phones used by Public Works, Fire, Administration, and Police.

Classification Codes
NAICS541513Computer Facilities Management Services
PSCDD01Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).
Smart Codes
managed it servicescjis compliance supportit service performance monitoring
Specifications
Supply & Service
Timeline
Oct 28, 2026 05:00 PM-Questions Due
Nov 13, 2026 06:00 PM-Proposal Submission Deadline
Nov 13, 2026 06:01 PM-Bid Opening
Apr 1, 2027-Service Start Date
Requirements
Scored
Documents
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