Statewide Student Telehealth Mental Health Services

The Arkansas Department of Education is seeking a contractor to provide statewide, HIPAA-compliant telehealth mental health services for students, including therapy, psychiatric care, crisis intervention, medication management, and related support.

Arkansas > Department of Shared Administrative Services > Office of State Procurement > Arkansas Department of Education


General
Open
Nov 12, 2026 12:00 PM
Oct 13, 2026 10:25 AM
3 years base + 4 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
amanda.nichols@arkansas.gov
501 Woodlane Street, Little Rock, AR, USA
Submission Instructions
SAP Business Network
Description

The State of Arkansas, through the Arkansas Department of Shared Administrative Services, Office of State Procurement, is procuring a single contractor to provide statewide telehealth mental health services for Arkansas students through the Department of Education. Services must be secure and HIPAA-compliant and may include individual and group therapy, family counseling, psychiatric care, crisis intervention, substance use disorder treatment, medication management, remote symptom monitoring, insurance navigation, reporting, and coordination with the State's referral service provider. The contractor must support accessibility, multilingual services, disability accommodations, emergency protocols, licensed Arkansas practitioners, and service delivery during school-day, evening, and weekend hours as needed. The anticipated initial contract term is three years, with up to four additional one-year renewals. The anticipated start is February 2027, subject to adjustment, and the expected go-live date is December 1, 2026. Proposals must include the completed Technical Proposal Packet, signed Proposal Signature Page, applicable Proposed Subcontractors and Recommended Options Forms, responses to the Experience, Solution, and Risk subsections, the Official Solicitation Price Sheet, and an Equal Opportunity Policy or qualifying written statement. The solicitation requires submission through the SAP Business Network and includes a minimum qualification of seven years in operation and five years providing telehealth mental health services.

Classification Codes
NAICS621420Outpatient Mental Health and Substance Abuse Centers
PSCQ526Medical/Psychiatric Consultation Services
Smart Codes
telehealth mental health servicesstudent behavioral healthhipaa-compliant telehealth platform
Specifications
Supply & Service
Timeline
Oct 19, 2026-Deadline for Prospective Contractor Questions
Oct 26, 2026-Answers to Questions Posted
Nov 12, 2026-Proposal Due Date
Nov 18, 2026-Initial Proposal Evaluation
Dec 1, 2026-Interviews (optional)
Expected to be hosted virtually; OSP will schedule interviews with responsive proposers.
Dec 2, 2026-Final Proposal Evaluation
Dec 9, 2026-Discussions Kick-Off Meeting
Jan 8, 2027-Finalize Discussions
Jan 22, 2027-Anticipated Award Posting
Requirements
Required
  • Malpractice insurance
Required
Documents
TitleDate Posted
rfp101326pOct 13, 2026 10:25 AM
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