Finished Surface Cleaning and Restoration Services

The City of Charlotte's Charlotte Water department is seeking multiple contractors for on-call finished surface cleaning and restoration services at seven primary water facilities and other sites, including flooring, vertical surfaces, ductwork, pressure washing, and upholstery.

City of Charlotte > Charlotte Water


General
Open (open)
FY27-RFP-08
Oct 19, 2026 06:00 PM
Sep 22, 2026 07:00 PM
3 years base + 2 × 1 year options
Small Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Submission Instructions
Description

The City of Charlotte, through Charlotte Water, is seeking multiple contractors to provide comprehensive, on-call finished surface cleaning and restoration services at seven primary Charlotte Water facilities and other sites as needed. Services include light and deep cleaning, stain removal, minor repairs, full restoration, finish reapplication, sealing and coating for carpet, ceramic tile and grout, sealed and unsealed concrete, luxury vinyl tile, marble, resinous coatings, rubber flooring, stone, terrazzo, and vinyl composite tile. The scope also covers interior and exterior glass, masonry, metal, stone, wood, high-bay dusting, HVAC rigid ductwork cleaning, pressure washing, and upholstery or textile cleaning. Contractors must provide all labor, supervision, equipment, tools, materials, supplies, transportation, safety measures, wastewater management, documentation, and reporting. Work is issued through task orders on an as-needed basis, with emergency or special-request services available within 48 hours. Proposals must include a cover letter, proposed solution, pricing schedule, proposal submission form, references form, SBE utilization form, contractor safety assessment form, company background questionnaire, and any exceptions to the RFP or sample contract. Submissions are made electronically through the procurement portal. The initial contract term is three years, with up to two one-year renewal terms.

Classification Codes
NAICS561790Other Services to Buildings and Dwellings
PSCS201Custodial Janitorial Services
Smart Codes
surface restoration servicescommercial floor cleaningpressure washing services
Specifications
Service
Timeline
Sep 22, 2026 07:00 PM-RFP Issued
Oct 02, 2026 05:30 PM-Non-Mandatory Pre-Proposal Conference (optional)
Microsoft Teams video conference; phone-only access: 872-256-4172, Conference ID: 326 693 683#
Oct 09, 2026 08:00 PM-Questions Due
Oct 19, 2026 06:00 PM-Proposal Submission Deadline
Dec 1, 2026-Services Commence
Requirements
Required
  • Automobile Liability — $1,000,000.00
  • Commercial General Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $100,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
No
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