Digital Indoor Wayfinding Services

Riverside County is seeking a digital indoor wayfinding solution for Riverside University Health System facilities, including mapping, navigation, positioning hardware, implementation, integration, and ongoing support.

Riverside County > Purchasing and Fleet Services > Riverside University Health System > Information Services Department


General
Open
MCARC-371
Dec 09, 2026 09:30 PM
Oct 28, 2026 10:00 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
perodriguez@rivco.org
+19519554937
3450 14th Street, Riverside, CA, USA
Submission Instructions
Online
Description

Riverside County seeks a digital indoor wayfinding and location-services solution for Riverside University Health System facilities. The solution must support indoor maps, positioning, search, routing, mobile and web navigation, any required positioning hardware, map and content administration, and integration with healthcare applications and systems, including Epic/MyChart. The County also seeks implementation, configuration, training, maintenance, and ongoing support. The proposal must describe the solution's accessibility, security and privacy controls, implementation approach and schedule, testing, integrations, operational requirements, and support model. Pricing must separately identify software, professional services, hardware, implementation, and recurring support costs. The RFP requests at least three comparable healthcare implementation references, including three completed healthcare projects from the past five years.

Classification Codes
NAICS541512Computer Systems Design Services
PSCD315Digitizing Services. Includes cartographic and geographic information.
Smart Codes
digital indoor wayfindingindoor mapping softwarelocation positioning hardware
Specifications
Supply & Service
Timeline
Oct 28, 2026-RFP Release
Nov 09, 2026 05:00 PM-Pre-Proposal Meeting (optional)
Microsoft Teams meeting ID: 271 585 993 358 787 0; passcode: Z5gy3x7L. Teleconference: +1 951-465-8390, conference ID 272 998 330#.
Nov 12, 2026 09:30 PM-Questions Due
Nov 17, 2026-Responses to Questions Posted
Dec 09, 2026 09:30 PM-Proposal Submission Deadline
Requirements
Required
  • Workers' Compensation
  • Employers' Liability — $1,000,000.00
  • Commercial General Liability — $2,000,000.00
  • Vehicle Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Liability — $2,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
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