Stormwater Billing Software Support

The Northeast Ohio Regional Sewer District is seeking a qualified firm to provide three years of Stormwater Fee Toolset administration, troubleshooting, software enhancements, database support, knowledge transfer, and project management.

Northeast Ohio Regional Sewer District


General
Open
P-1541
Oct 16, 2026 08:00 PM
Sep 18, 2026 12:00 PM
3 years
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
daym@neorsd.org
+12168816600
3900 Euclid Avenue, Cleveland, OH, USA
Submission Instructions
Email
Description

The Northeast Ohio Regional Sewer District seeks a qualified firm or team to support the Stormwater Fee Toolset (SWFT), an ASP.NET/C# application that manages stormwater customer fee information and interfaces with Oracle databases, enterprise GIS, ArcGIS Online, Salesforce, and billing systems. The District is not seeking proposals to replace the existing SWFT system. The scope includes SWFT administration and troubleshooting; bug fixes, enhancements, database schema and bulk-data support; billing-system interface support; user support; documentation; user acceptance testing; GitHub workflow and code knowledge transfer; virtual or on-site training; project management; and related stormwater billing, financial, legal, and policy advisory services. Proposals must include an executive summary, technical approach and methodology, deliverables plan, detailed itemized pricing, three similar business references, team staffing, company overview, cancellation policy, and a signed ethics statement and acknowledgment. The contract is a fixed-price, not-to-exceed three-year software maintenance and support agreement, or until funds are exhausted.

Classification Codes
NAICS541512Computer Systems Design Services
PSCDA01Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
Smart Codes
gis application supportsoftware maintenance servicesstormwater billing systems
Specifications
Service Only
Timeline
Sep 18, 2026-RFP Distribution to Vendors
Oct 2, 2026-Questions Due
Oct 6, 2026-Responses to Vendor Questions Due
Oct 16, 2026 08:00 PM-Proposal Due Date
Oct 23, 2026-Target Proposal Review
Nov 6, 2026-Final Vendor Selection Discussions
Dec 3, 2026-Anticipated Award
Feb 1, 2027-Estimated Contract Start Date
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
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