Social Services Transportation Management System
Cumberland County > Purchasing Office
Original Solicitation Links
600RFP #27-4-ITS
]rfp #27-4-its transportation software solution for dss re-bid
Contact
Submission Instructions
or
Description
Cumberland County seeks a cloud-based Software-as-a-Service transportation system to replace its existing DSS transportation system. The solution should support trip scheduling, dispatch, routing and optimization, billing, reporting and analytics, client and provider communications, mobile access, and integration with existing department and state systems. It must support security and privacy requirements, accessibility standards, audit trails, and migration of existing customer and related data. The vendor’s scope includes system configuration and customization, interface development, training for county staff and administrators, configuration review sessions, workflow and template development, user acceptance testing, reporting support, and test and production environments. Proposals must address the functional requirements spreadsheet, customization and feature options, technical approach and implementation schedule, relevant experience, all-inclusive pricing, accessibility documentation, and at least three similar-project references. The preferred go-live date is February 1, 2027; the contract term is one year with up to two additional one-year renewals.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| RFP #27-4-ITS Transportation Software Solution for DSS Re-Bid Functional Requirements.xlsx | Oct 27, 2026 11:02 AM |
| RFP #27-4-ITS Transportation Software Solution for DSS Re-Bid.pdf | Oct 27, 2026 11:02 AM |
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