Travel Agency Services for Public Schools

The City of Worcester is seeking a travel agency to arrange domestic travel, hotel accommodations, car rentals, and related services for Worcester Public Schools, with a one-year term and two optional renewal years.

City of Worcester > Worcester Public Schools


General
Open
CR-8857-J7
Dec 02, 2026 03:00 PM
Nov 04, 2026 12:00 PM
1 year base + 2 × 1 year options
Invitation for/to Bid (IFB/ITB)
Local
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Original Solicitation Links
Contact
kucerajs@worcesterma.gov
+15087991220
455 Main Street, Worcester, MA, USA
Submission Instructions
Mail
Purchasing Division, Room 201, City Hall, 455 Main St., Worcester, Massachusetts 01608-1895
Description

Worcester Public Schools is seeking a travel agency to arrange domestic travel, hotel accommodations, car rentals, and other travel-related services. The agency must present travel options, identify the least expensive Economy Class option unless otherwise directed, provide fare quotations by email within 24 hours, and reserve and issue tickets at least 48 hours before departure. Services must be available Monday through Saturday from 8:30 a.m. to 4:30 p.m., with after-hours emergency support during active travel periods. The agency must promptly notify travelers of schedule changes or cancellations and minimize change and cancellation fees where possible. Bidders must disclose their policies, procedures, fees, and restrictions, including check-in requirements, change fees, mobile app use, and cancellation policies. Pricing is based on a fee per quote generated; the solicitation gives an annual estimate of 85 quotes, with additional service fees to be negotiated as needed. The initial contract term is January 1 through December 31, 2027, with two optional renewal years at the City's discretion.

Classification Codes
NAICS561510Travel Agencies
PSCX1CZLEASE/RENTAL OF OTHER EDUCATIONAL BUILDINGS
Smart Codes
travel agency serviceshotel reservationscar rental arrangements
Specifications
Service Only
Timeline
Dec 02, 2026 03:00 PM-Bid Opening and Submission Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Commercial General Liability (aggregate) — $2,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Public Liability
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