PACS and VASS Hardware and Software Maintenance Support Services
DEPARTMENT OF ENERGY
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Description
Princeton Plasma Physics Laboratory (PPPL) requires a comprehensive, high-availability hardware and software maintenance support contract for their integrated electronic physical security platforms. This includes maintenance for RS2 AccessIT (Access Control Software), HID PIV Class, Avigilon (Video Management Software/VASS), and Easy Lobby (Visitor Management System). The contract also covers maintenance for access control devices, video surveillance infrastructure (cameras, servers, storage), and server/workstation infrastructure. Services required include scheduled preventative maintenance, emergency corrective maintenance, software lifecycle management, and software subscription/license renewals. The contractor must maintain an operational office or dispatch center within a 100-mile radius of the PPPL facility for rapid response. Standard non-emergency service hours are Monday through Friday, 8:00 AM to 5:00 PM EST, with a 24-hour response SLA for emergencies. The contract is structured for a one-year base period with four subsequent one-year renewal options, totaling a potential five-year duration.
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Documents
| Title | Date Posted |
|---|---|
| RFP-260022804.pdf | Jun 15, 2026 12:00 PM |
| RFP-260022804 Amendment 01_Print.pdf | Jun 15, 2026 12:00 PM |
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