Children's Long-Term Support Waiver Program Support and Service Coordination

Milwaukee County Department of Health and Human Services is seeking approximately two new provider agencies to deliver Children's Long-Term Support Waiver Program support and service coordination, with service implementation expected to begin April 1, 2027.

County of Humboldt > Department of Health and Human Services


General
Open
DHHS-FFS-CYFS-2701
Nov 11, 2026 10:00 PM
Sep 09, 2026 01:00 PM
9 months base + 3 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
dhhsprocurement@milwaukeecountywi.gov
+14142784069
1230 West Cherry Street, Milwaukee, WI, USA
Submission Instructions
Online
Upload each requested item as a separate submission item in its native or specified format., The submission must be uploaded, submitted, and finalized before the closing time.
Description

Milwaukee County Department of Health and Human Services, Children, Youth & Family Services, is seeking approximately two new provider agencies to provide Children's Long-Term Support Waiver Program support and service coordination. The program serves eligible children and youth with developmental, physical, or mental health disabilities. Providers will coordinate eligibility and enrollment activities, functional-screen and recertification support, individualized service-plan development and monitoring, referrals and cross-system supports, participant and family contacts, documentation, incident response, and billing-related records. Agencies must comply with Wisconsin CLTS waiver requirements and ensure service coordinators complete required CLTS, mandated-reporter, and Children's Functional Screen training before serving participants. The Q&A states that agencies should plan for caseloads generally around 40–45 participants per coordinator, with some agencies potentially reaching 50 depending on capacity, and that the county currently has approximately 499 participants on its waitlist. Agencies may use their own case-note systems but must use the county's Avatar system for program-specific documentation. A conflict-of-interest restriction prevents an awarded agency from continuing to provide CLTS services while performing CLTS case management or support and service coordination. The submission package requires separate portal uploads, including organizational and employee-demographic information, ownership and leadership information, mission and values, certifications and disclosures, a linked budget spreadsheet, agency and site information, licenses and certificates, cultural-competence and accessibility materials, program and experience narratives, outcomes and quality assurance, provider-site information, staffing materials, a cover letter, and related forms. The initial contract cycle is estimated at nine months from April 1 through December 31, 2027, with up to three additional one-year renewal cycles.

Classification Codes
NAICS624120Services for the Elderly and Persons with Disabilities
PSCG099Other Social Services
Smart Codes
waiver program supportservice coordinationcommunity social services
Specifications
Service Only
Timeline
Sep 09, 2026 01:00 PM-Open Date
Sep 23, 2026 03:00 PM-First Program Informational Meeting and Technical Session (optional)
Oct 05, 2026 06:00 PM-Second Program Informational Meeting and Technical Session (optional)
Oct 07, 2026 02:00 PM-Questions Due Date
Oct 14, 2026-Written Q&A Posted
Nov 11, 2026 10:00 PM-Proposal Due Date
Requirements
Bachelor's degree
Required
  • Commercial General Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employers Liability — $500,000.00
  • Professional Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
Title
Item 28 Staffing Plan rev060826.docx
Item DCPI Designation of Confidential and Proprietary Information rev06092026.docx
Item 1 Cover Letter FFS 092026.docx
Item 23 Promotion of Cultural Competence rev06112026.docx
Item 6 Agency Owners, Stockholders, Officers rev051724.docx
Item 16 Additional Disclosures rev060226.docx
Item 25b Program Narrative rev06082026.docx
Item 29 Staffing Requirements rev06092026.docx
Item 22 Agency Licenses and Certificates 051724.docx
Item 5A Agency Employee Demographics rev051724.xlsx
Item 11 Conflict of Interest & Prohibited Practices Certification rev051724.docx
Item 25c Experience Assessment rev06082026.docx
ITEM 26a Agency & Site Info Rev 1.xlsx
Item 8a Agency Mission, Vision and Values Statement rev06082026.docx
Item 27 Accessibility rev051724.docx
Item 5 Board of Directors, Owners, Stockholders and Administrative Leadership rev051724.xlsx
Item 25e Outcomes and Quality Assurance Rev06052026.docx
Year 2027 FFS Guidelines Program Description.docx
2027 DHHS FFS Technical and Program Requirements - CLTS.docx
Item SC Specimen Contract - 2026 DHHS FFSA.docx
Legal Ad
HCBS Waiver Manual for the CLTS Waiver Program.pdf
Final QA Document.pdf
Item 15 Certification Statement Regarding Debarment and Suspension rev051724.docx
Item TBE Targeted Business Enterprise Certification rev042026.docx
Item 19A Linked Budget Forms 2027-Protected for PSA or FFS.xls
Submission Instructions - DHHS-FFS-CYFS-2701.docx
Item 26 Provider Service Site Information rev06082026.docx
Item SDE Statement of Deviations and Exceptions rev051724.docx
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