City of Virginia Beach Electronic Health Record (EHR) System RFI

The City of Virginia Beach is seeking market information on cloud-hosted Electronic Health Record (EHR) solutions to modernize their healthcare delivery system.

Virginia Beach


General
Open (Active)
COVB-26-101681,1
Jun 22, 2026 05:00 PM
Request for Information (RFI)
Local
Original Solicitation Links
Contact
Kevin Stocks
Submission Instructions
Online
Description

The City of Virginia Beach (CVB) Department of Human Services (DHS) is issuing a Request for Information (RFI) to gather market intelligence on Commercial Off-the-Shelf (COTS) cloud-hosted Electronic Health Record (EHR) solutions. The goal is to modernize the city's healthcare delivery system, improve client care, and enhance operational efficiency. DHS is researching EHR functionality, features, and is also interested in obtaining Rough Order of Magnitude (ROM) costs for purchase, installation, and maintenance for budgetary planning. The current environment utilizes Oracle's EHR system, Millennium, and the Care Tracker system for residential case management. The new system should support approximately 12,000 clients and 800 staff members, encompassing services such as outpatient therapy, medication management, group homes, crisis intervention, and more. Key objectives for the new EHR system include client health information management, referrals and care coordination, a client portal, e-prescribing, mobile accessibility, treatment plan automation, regulatory and billing management, and telehealth capabilities. Respondents are asked to provide information on their product offerings, implementation strategy, pricing models, and public sector client experience.

Classification Codes
NAICS541512Computer Systems Design Services
PSCAN45HEALTH SERVICES - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
electronic health recordscloud hosted softwarehealthcare it solutions
Specifications
Supply & Service
No
Timeline
Jun 22, 2026 12:00 PM-Close Date
Requirements
Required
  • Cyber Liability — $1,000,000.00
  • Cyber Liability — $3,000,000.00
  • Cyber Liability — $5,000,000.00
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