Key and Locksmith Counter Services

The City of Avondale is seeking an authorized Schlage dealer to provide on-call locksmith counter services, keys and lock hardware, rekeying, maintenance, and lockout assistance under a one-year contract with four one-year renewal options.

City of Avondale > Facilities Management Department


General
Open (open)
FC 27-011
Nov 30, 2026 11:00 PM
Nov 10, 2026 05:02 PM
1 year base + 4 × 1 year options
Request for Quote/Qualifications (RFQ)
Local
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Original Solicitation Links
Description

The City seeks a licensed, qualified contractor and authorized Schlage dealer to provide on-demand locksmith services and materials. Work includes staffed counter service; cutting keys from authorized codes; supplying keys, cores, and related materials; rekeying locks and cylinders, including master-key systems; lock maintenance, repair, adjustment, replacement, and installation; and lockout assistance. The contractor must support the City's existing systems, including Tomar, Primus, Best, Yale, Lowe & Fletcher, Medeco, Knox, and Trilogy, and provide documentation of authorization for restricted or controlled-key systems and product literature. The contractor must also describe its relevant system experience, response times, security procedures, and available stock or quickly obtainable hardware. Services will be requested as needed at City facilities. The contractor must maintain a staffed counter-service shop within 20 miles of City Hall and provide qualified personnel, tools, equipment, transportation, and incidentals. Pricing is requested for service calls, keys by code, rekeying, and after-hours/lockout services. The agreement has a one-year initial term and may renew for up to four successive one-year terms; no minimum or maximum service quantity is guaranteed. The response must include the completed Offer, pricing, a completed reference sheet with three comparable client references and supporting completion documentation or qualifying owner letters, manufacturer authorization documentation, a W-9, and the required vendor questionnaire responses. The Primus face sheet is for reference only and is not required with the quotation unless requested.

Classification Codes
NAICS561622Locksmiths
PSC5315Nails, Machine Keys, and Pins
Smart Codes
locksmith serviceskey cuttinglock rekeying
Specifications
Supply & Service
No
Timeline
Nov 17, 2026 11:00 PM-Questions Due
Nov 30, 2026 11:00 PM-Quotation Submission Deadline
Requirements
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
Project DocumentNov 10, 2026 05:02 PM
B - Reference Only — Primus Face SheetNov 10, 2026 05:02 PM
KEY_AND_LOCKSMITH_COUNTER_SERVICES.pdfNov 10, 2026 05:02 PM
OfferNov 10, 2026 05:02 PM
A - References (Public or Private Sector Clients)Nov 10, 2026 05:02 PM
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