Fire Department Records Management System
City of Raleigh > Raleigh Fire Department
Original Solicitation Links
274-533
]records management system
Contact
Submission Instructions
Description
The City of Raleigh is seeking a comprehensive software-as-a-service records management system for its Fire Department. The proposed platform must support pre-incident planning; fire inspections, prevention, permitting, and billing; incident reporting; fire investigations; incident command; scheduling and personnel records; training and certification tracking; community risk reduction and engagement; health and safety; asset and inventory management; reporting and analytics; and configurable workflows, forms, permissions, notifications, and approval processes. The solution must support implementation, configuration, testing, training, ongoing technical support, software maintenance, mobile access, data migration from the Department’s existing FIREHOUSE/ESO environment, and preservation of historical NFIRS records while supporting NERIS reporting. Required integrations include CAD, Microsoft Active Directory or Entra ID, Esri ArcGIS, PeopleSoft, EnGov, TCE, and Microsoft Power BI. Vendors must complete the Product Requirements Matrix and Vendor Security Questionnaire, provide a proposal cost form, answer the proposer questionnaire, submit at least three relevant references, and provide the required proposal sections and financial information. The contract will require security, data ownership, backup, disaster recovery, data-return, and cybersecurity controls.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Commercial General Liability — $1,000,000.00
- Automobile Liability — $1,000,000.00
- Cyber Liability Insurance — $1,000,000.00
- Workers’ Compensation and Employer’s Liability — $1,000,000.00
- Professional Liability — $1,000,000.00
- Minimum 3 references
- Within the last 2 years
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| RFP - 274-533 Records Management System Final.pdf | Oct 07, 2026 10:28 AM |
Opportunities Near Raleigh, North Carolina
The City of Raleigh is seeking multiple qualified contractors for on-call emergency and scheduled re...
The City of Raleigh is seeking a contractor to provide routine and as-needed calibration, preventive...
The City of Raleigh is seeking qualified engineering firms for Capital Boulevard Corridor preliminar...
The City of Raleigh is seeking qualified broker/dealer firms for a five-year approved investment poo...
Wake County Public School System is seeking qualified firms to provide comprehensive HVAC preventive...
The U.S. Department of Defense is seeking U.S. partners for cooperative research and development par...
The North Carolina Department of Adult Correction is seeking consulting services to assess spans of ...
The City of Raleigh is seeking subcontractors to prequalify for phased demolition, site development,...
Johnston County is seeking proposals to deconstruct and remove two abandoned double-wide manufacture...
The Town of Wendell, in partnership with Eastern Wake County communities, is seeking a turnkey provi...
The Moccasin Creek Service District is seeking a contractor for bank stabilization, channel grading,...
Wake County is seeking proposals for integrated pest management services at 109 county facilities, i...
The City of Raleigh is seeking comprehensive operational assistance, maintenance, monitoring, and pe...
The City of Raleigh is seeking a participant form management solution that integrates with RecTrac a...
The City of Raleigh Transportation Department is seeking professional engineering consulting service...
The Federal Bureau of Prisons is seeking proposals for Residential Reentry Center (RRC) services and...
Balfour Beatty Construction, on behalf of Wake County Public Schools, is seeking pre-qualified trade...
The City of Raleigh is seeking applications from eligible organizations for $20,000-$50,000 Communit...
The City of Raleigh is seeking one or more agencies to administer a $500,000 Homelessness Prevention...
Wake County is seeking a single-prime general contractor for Phase 1 construction at Lake Myra Count...
The U.S. General Services Administration is seeking competitive proposals to lease 17,310 to 18,221 ...
The State of North Carolina is seeking proposals to lease approximately 6,642 net square feet of off...
The City of Raleigh is seeking proposals for standby emergency debris monitoring, documentation, aut...
The City of Raleigh is seeking one or more firms to provide as-needed fuel delivery, sampling, polis...