Parks and Recreation Online Reservation and Registration System

The City of Kingman is seeking a cloud-based Parks and Recreation Management System for online reservations, registrations, membership management, and point-of-sale, with implementation by mid-December 2026.

City of Kingman Recreation


General
Open (open)
RECREATION 2026-1
Jul 02, 2026 03:00 PM
Jun 18, 2026 09:02 AM
3 years
Request for Quote/Qualifications (RFQ)
Local
Original Solicitation Links
Contact
Yvonne Cossio
ycossio@cityofkingman.gov
+19286923111
Submission Instructions
Description

The City of Kingman Parks & Recreation Department is soliciting proposals for a cloud-based Parks and Recreation Management System to replace its current system (CivicRec). The system must support activity registration, facility reservations with photos and customizable bundles, membership management, CRM, integrated point-of-sale, multiple payment types (including credit card, ACH, Google/Apple Pay), automatic payment plans, refunds and credits, convenience fee model, accounting with multiple GL accounts, integration with Tyler ERP (if possible), marketing and email/SMS notifications, an online customer portal, adherence to City branding, built-in reporting, PCI Level-1 compliance, audit trails, disaster recovery, 24/7/365 support, and a dedicated account manager. The selected vendor must provide implementation services, comprehensive training, data migration, and ongoing support. The system must be fully operational by mid-December 2026.

Classification Codes
NAICS541512Computer Systems Design Services
PSCAP46RECREATION - MANAGEMENT AND SUPPORT
Smart Codes
parks and recreation softwareonline reservation systemcloud-based management system
Specifications
Service Only
No
Timeline
Jun 18, 2026 12:00 PM-Issue Date
Jul 02, 2026 12:00 PM-Quote Submission Deadline
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
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