Contracted CIO, Cybersecurity, and 24/7 IT Help Desk Services

Western Wyoming College is seeking proposals for CIO services, cybersecurity services, and 24/7 supplemental IT help desk support, with vendors permitted to bid on one or more service categories.

Western Wyoming Community College


General
Open
09152026
Oct 19, 2026 07:00 PM
Sep 15, 2026 07:37 PM
3 years
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
sreymann@westernwyoming.edu
+13073821615
2500 College Drive, Rock Springs, WY, USA
Submission Instructions

or

Online
Description

Western Wyoming College is seeking one or more qualified vendors to provide contracted information technology services in three categories: strategic Chief Information Officer services, cybersecurity services, and 24/7 supplemental IT help desk support. Vendors may propose on one, two, or all three categories. CIO services include technology strategy, governance, infrastructure assessment, project oversight, procurement and vendor-management support, budgeting, risk management, and executive consultation. Cybersecurity services include monitoring, threat detection, vulnerability assessments, penetration testing, audits, incident-response planning, security operations center services, policy development, awareness training, cloud-security support, disaster recovery, and compliance assistance. Help desk services include around-the-clock phone, email, chat, or web support; ticket management; first-level troubleshooting; escalation; remote support; and service-level reporting. Proposals must address qualifications, relevant higher-education experience, key personnel, technical approach, discovery and assessment, service-level commitments, implementation, references, pricing, and exceptions. The solicitation requires at least three references from organizations of similar size and complexity, professional liability insurance of at least $1,000,000, and a certificate naming the College as an additional insured. The anticipated initial contract term is three years, with renewal options by mutual agreement and satisfactory performance.

Classification Codes
NAICS541519Other Computer Related Services
PSCDJ10Security and Compliance support delivered as a service, by subscription, or service contract. Includes support of security policies/controls, processes, measuring compliance of relevant legal/compliance requirements, and responding to security breaches. Also provides support for IT Security systems providing Continuous Diagnostics and Mitigation (CDM) for real-time Cyber Security and protection such as vulnerability scanning, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Includes Disaster Recovery (DR) services to support DR policy, process and means, dedicated failover facilities and perform DR testing.
Smart Codes
cybersecurity servicesit help desk supporttechnology leadership consulting
Specifications
Service Only
Timeline
Sep 15, 2026-RFP Issued
Oct 8, 2026-Questions Due
Oct 19, 2026-Evaluation Period Begins
Oct 19, 2026 07:00 PM-Proposal Submission Deadline
Oct 30, 2026-Evaluation Period Ends
Nov 12, 2026-Board Recommendation
Nov 13, 2026-Notice of Intent to Award
Requirements
Required
  • Professional Liability — $1,000,000.00
Scored
  • Minimum 3 references
Location
Local Preference:Local Preference
'Other Computer Related Services' Opportunities
Software Systems Development, Maintenance, and Support Services

The South Coast Air Quality Management District is seeking qualified contractors for software system...

Due in 3 monthsSouth Coast Air Quality Management District
IT Support Services IDIQ Contract

The Social Security Administration is seeking multiple-award IDIQ contracts for agency-wide IT suppo...

Due in 8 daysUnited States of America > SOCIAL SECURITY ADMINISTRATION > SSA OFC OF ACQUISITION GRANTS
On-Demand IT Support Services

Sûreté du Québec is seeking providers for on-demand office-support technical services across basic, ...

Due in 19 daysQuebec > Sûreté du Québec
USAFoodsafety Application Maintenance and Offline Module Upgrade

The West Virginia Department of Agriculture is requesting maintenance and support for the USAFoodsaf...

Due in 10 daysWest Virginia > West Virginia Department of Agriculture
Enterprise Backup and Disaster Recovery Services

The Pacific Community is seeking enterprise backup, recovery, disaster recovery, and recoverability ...

Due in 14 daysSecretariat of the Pacific Community
Computerized Maintenance Management System

Fairfax County Public Schools is seeking information from computerized maintenance management system...

Due in 29 daysFairfax County Public Schools
Managed Information Technology Services

The Biloxi Housing Authority is seeking qualified, licensed, and insured entities to provide managed...

Due in 9 daysBiloxi Housing Authority
Information Technology Support Services

The Yakima Housing Authority is requesting sealed proposals for information technology support servi...

Due in 23 daysYakama Nation
Information Technology Professional Services Retainer Contract

The State of Vermont is seeking IT vendors for prequalification under a retainer contract covering n...

Due in 12 daysVermont > Department of Buildings and General Services > Office of Purchasing and Contracting
Computer and Information Systems Support Services

The Santa Fe Civic Housing Authority is seeking proposals for computer and information systems suppo...

Albuquerque Housing Authority
WorkSafeBC Cloud Backup Solution

WorkSafeBC is seeking a cloud-based backup solution with professional services for planning, impleme...

Due in 5 daysBritish Columbia > WorkSafeBC
Town IT Services

The Town of Grand Isle is requesting proposals for IT services.

Town of Islip
Cummins Insite Pro Licenses, Maintenance, and Support

The Texas Department of Transportation is seeking Cummins Insite Pro licenses with ongoing maintenan...

Due in 12 daysState of Texas > Texas Department of Transportation
JDE EnterpriseOne Financial System Hosting Services

The Connecticut Airport Authority is seeking a firm to host and provide managed services, administra...

Due in 17 daysConnecticut Airport Authority
Cloud Backup Solution and Implementation Services

WorkSafeBC is seeking proposals for a robust cloud-based backup solution with professional services ...

Due in 5 daysBritish Columbia > WorkSafeBC
Education Command Information Technology Support Services

The United States Marine Corps Education Command is seeking a Women-Owned Small Business to provide ...

Due in 12 monthsUnited States of America > DEPT OF DEFENSE > DEPT OF THE NAVY > COMMANDER (MCINCR-MCBQ)
Managed IT Services for Community Corrections Center

Mobile County is seeking fully managed information technology services for the Mobile County Communi...

Mobile County
Miscellaneous Services, Repairs, Maintenance, and Installation - District Wide

Humble Independent School District is seeking qualified vendors to provide miscellaneous services, r...

Due in about 1 monthHumble Independent School District
Broadcom AutoSys Software Support and Maintenance

The North Carolina Department of Revenue is seeking an authorized Broadcom reseller to provide five ...

Due in 2 daysDepartment of Revenue > Information Technology Services Division
Student and Employee Computer Devices

Hillsborough County Public Schools is seeking primary and secondary contractors to supply, configure...

Due in 17 daysBeaufort County > Procurement Services Department
Squirrel Defender Network Compliance Software Licenses

The United States Air Force's Kansas Air National Guard is requesting quotes for 534 one-year Squirr...

Due in about 24 hoursUnited States of America > DEPT OF DEFENSE > DEPT OF THE ARMY > W7M9 USPFO ACTIVITY KSANG 184 (USPFO KS PROCUREMENT)
Veeam Data Platform Subscription Renewal and Support

Chatham County is seeking bids for a one-year renewal of Veeam Data Platform Advanced Universal Subs...

Due in 9 daysChatham County
Managed IT and Security Services

The City of McCleary is seeking a managed services provider for co-managed IT support, cybersecurity...

Due in 10 daysCity of Pullman
Software Services and Licensing

Harris County Department of Education is seeking proposals from qualified providers for on-demand so...

Due in 16 daysHarris County Department of Education
Digital Computer Repair

The U.S. Navy is requesting firm-fixed-price repair of a COMPUTER,DIGITAL item, including inspection...

Due in 19 daysUnited States of America > DEPT OF DEFENSE > DEPT OF THE NAVY > NAVSUP WEAPON SYSTEMS SUPPORT MECH (NAVSUP WSS MECHANICSBURG)
Opportunities Near Rock Springs, Wyoming
Medical Simulation and Classroom Audiovisual Systems

Western Wyoming Community College is seeking an audiovisual integrator to furnish, install, program,...

Due in 29 daysWestern Wyoming Community College
Airport Commercial Apron Panel Replacement

The Rock Springs-Sweetwater County Joint Powers Board is seeking sealed bids to replace damaged conc...

Due in 3 daysRock Springs
Lincoln Middle School Air-Handling Replacement and Chiller Addition

Sweetwater County School District #2 is requesting sealed proposals for replacement of the air-handl...

Due in 10 daysSweetwater County School District #2
Expedition Academy Greenhouse Installation and Concrete Work

Sweetwater County School District #2 is requesting proposals for Expedition Academy greenhouse insta...

Due in 10 daysSweetwater County School District #2
Expedition Academy Greenhouse Installation and Concrete Work

Sweetwater County School District #2 is requesting sealed proposals for Expedition Academy greenhous...

Due in 10 daysSweetwater County School District #2
Recreation Project Grant Applications

Sweetwater County School District #2 Recreation Board is accepting grant applications for recreation...

Due in 5 monthsSweetwater County School District #2
Lincoln Middle School Air-Handling Replacement and Chiller Addition

Sweetwater County School District No. 2 is seeking sealed proposals from contractors for air-handlin...

Due in 10 daysSweetwater County School District #2
Buckboard Marina Water System Improvements

The USDA Forest Service is seeking a small-business contractor to improve the Buckboard Marina water...

Due in 18 daysUnited States of America > AGRICULTURE, DEPARTMENT OF > FOREST SERVICE > USDA FOREST SERVICE (PROCUREMENT & PROPERTY SERVICES)
Fire Station Building Remodel

The Town of Dutch John is seeking bids for remodeling its fire station building, with proposals due ...

Due in 1 dayTown of Dutch John
Fire Station Roof Replacement

The Town of Dutch John is seeking bids to replace the roof at its fire station, with submissions acc...

Due in 1 dayTown of Dutch John
Upper Weber Hazardous Fuels Reduction

Summit County, Utah, is seeking contractors to provide labor, equipment, supervision, transportation...

Due in 1 daySummit County
Hazardous Fuels Reduction Services

Summit County, Utah, is seeking a contractor to perform hazardous fuels reduction across 126.8 acres...

Due in 1 daySummit County
Black Horse and Big Park Aerial Fuel Break Seeding

The State of Utah Division of Wildlife Resources is seeking aerial seeding services for approximatel...

Due in 4 daysState of Utah > Division of Wildlife Resources
Northstar Batteries, Trays, and Power Accessories

The U.S. Department of Agriculture Forest Service is requesting quotations for Northstar 155 Ah batt...

Due in 1 dayUnited States of America > AGRICULTURE, DEPARTMENT OF > FOREST SERVICE > USDA FOREST SERVICE (IT Contracting Branch)
Integrated Inmate Communications and Technology Services

Uintah County is seeking a vendor-funded, turnkey inmate communications and technology platform for ...

Due in 12 daysUintah County
Parks, Recreation, and Community Facilities Master Plan

Uintah Special Service District 1 is seeking proposals for a parks, recreation, and community facili...

Due in 5 daysUintah Special Service District 1
Pavement Preservation, Dinosaur National Monument

The Federal Highway Administration, on behalf of the National Park Service, is seeking a contractor ...

Due in almost 2 yearsUnited States of America > TRANSPORTATION, DEPARTMENT OF > FEDERAL HIGHWAY ADMINISTRATION > 690567 WESTERN FEDERAL LANDS DIV
Pinedale Ambient Air Monitoring Station Operations

The Wyoming Department of Environmental Quality is seeking a contractor for two years of operation, ...

Due in about 2 monthsWyoming > Department of Administration and Information > General Services Division > Procurement Section
Roosevelt Campus Heat Pumps Phase 2 Mechanical Construction

The State of Utah Division of Facilities Construction and Management is seeking prequalified mechani...

Due in 16 daysState of Utah > Division of Facilities Construction and Management
Comments
Correspondences
Custom Fields