Employee Benefits Insurance Brokerage Services

The City of Conway is seeking an employee benefits insurance broker to provide brokerage, consulting, advisory, administration, compliance, analytics, and employee communications support for its health insurance and benefits program.

City of Conway > Purchasing Department


General
Open
Sep 16, 2026 03:00 PM
Sep 08, 2026 09:15 AM
1 year base + 6 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
tiffany.maddox@conwayarkansas.gov
+15013586810
Arkansas, USA
Submission Instructions
Online
Proposal Response Packet, Required certifications and forms identified in the solicitation, Redacted copy of the Proposal Packet, if applicable, Completed Line Items tab
Description

The City of Conway seeks a single contractor to provide comprehensive employee benefits insurance brokerage, consulting, advisory, and administrative support services for its employee health insurance and benefits program. Services include evaluating benefit offerings and funding alternatives; marketing coverage to qualified carriers and service providers; evaluating proposals; negotiating rates and contract terms under the direction of Human Resources; supporting enrollment, eligibility, billing, claims, and carrier communications; providing compliance assistance; developing employee communications and education; and delivering data analysis, benchmarking, reporting, renewal analysis, and compensation disclosures. The contractor must have at least five years of comparable employee benefits brokerage and consulting experience, including experience with at least three Arkansas municipalities, governmental entities, public-sector employers, or similarly situated public employers with a minimum of 250 employees. The contractor must identify and provide qualifications for the proposed account team, maintain applicable Arkansas insurance licenses and authorizations, and submit a transition and implementation plan after contract execution. Pricing and compensation information must be entered exclusively through the AR Bid Line Items tab. The initial term is one year, with up to six additional one-year renewals, for a maximum aggregate term of seven consecutive years.

Classification Codes
NAICS524210Insurance Agencies and Brokerages
PSCR431SUPPORT- PROFESSIONAL: HUMAN RESOURCES
Smart Codes
employee benefits consultinginsurance brokerage servicesbenefits administration support
Specifications
Service Only
Timeline
Sep 16, 2026 03:00 PM-Response Due Date and Proposal Opening
Sep 18, 2026-Oral Presentations (optional)
Only prospective contractors selected to participate will be scheduled; the solicitation does not provide a meeting location or virtual access information.
Sep 21, 2026-Oral Presentations (optional)
Only prospective contractors selected to participate will be scheduled; the solicitation does not provide a meeting location or virtual access information.
Sep 24, 2026-City Council Presentations (optional)
Only prospective contractors selected to participate will be scheduled; the solicitation does not provide a meeting location or virtual access information.
Sep 25, 2026-Anticipated Contract Award
Requirements
Required
  • Minimum 3 references
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
rfp090826fSep 08, 2026 09:15 AM
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