Exclusive-Ride Transportation Services

The North Carolina Department of Health and Human Services is seeking as-needed, exclusive-ride transportation services for clients of the Walter B. Jones Alcohol and Drug Abuse Treatment Center, with pricing based on mileage and separate rates for in-town, county, out-of-county, holiday, and after-hours trips.

North Carolina > Department of Health and Human Services > Division of State Operated Healthcare Facilities > Walter B. Jones Alcohol and Drug Abuse Treatment Center


General
Open (open)
Doc2418081542
Dec 17, 2026 07:00 PM
Oct 27, 2026 05:01 PM
1 year base + 2 × 1 year options
Invitation for/to Bid (IFB/ITB)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
rhonda.braatz@dhhs.nc.gov
+19199477466
Submission Instructions
Online
Description

The State seeks a vendor to provide non-shared, for-hire transportation for clients of the Walter B. Jones Alcohol and Drug Abuse Treatment Center on an as-needed basis. Trips may serve destinations such as residences, recovery housing, shelters, opioid treatment and medical clinics, bus stations, and train stations. The vendor must provide and maintain vehicles, qualified drivers, fuel, equipment, and related services; pick up discharged clients within one hour of being contacted; and accommodate varying schedules, including holidays and after-hours requests. The service is not medical transportation. Bidders must provide mileage-based pricing, with separate rates for in-town, in-county, out-of-county, holiday, and after-hours trips. The contract has a one-year initial term, with up to two additional one-year renewal options. The bid requires at least three similar-scope references and specified vendor certifications and forms. The selected vendor must meet applicable insurance, driver background-check, vehicle, and local for-hire registration requirements. Subcontracting requires prior written State consent.

Classification Codes
NAICS485991Special Needs Transportation
PSCV226Taxicab Services
Smart Codes
taxicab transportationnon-emergency passenger transportationexclusive-ride transportation
Specifications
Supply & Service
Timeline
Nov 05, 2026 07:00 PM-Pre-Bid Conference (optional)
Dial-in: +1 984-204-1487; conference ID: 158 186 47#. Video ID: 119 104 621 8; tenant key: ncgov@m.webex.com.
Nov 10, 2026 10:00 PM-Written Questions Due
Nov 25, 2026 10:00 PM-Responses to Questions
Dec 17, 2026 07:00 PM-Bid Opening and Submission Deadline
Feb 10, 2027-Estimated Contract Award
Requirements
Required
  • Employer's Liability — $250,000.00
  • Commercial General Liability — $500,000.00
  • Automobile bodily injury or death of one person — $100,000.00
  • Automobile bodily injury or death of more than one person — $300,000.00
  • Automobile property damage liability — $50,000.00
  • Uninsured/underinsured motorist — $250,000.00
  • Medical payment — $2,500.00
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
3C-271011- IFB Transportation Svs- BID.pdfOct 28, 2026 10:52 AM
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