School-to-Home Communication Platform

Georgetown County School District is seeking a contractor to provide a school-to-home communication platform for two-way messaging between teachers, parents, and students, with translation and integration capabilities, for a five-year contract.

Georgetown County School District


General
Open
1 year base + 4 × 1 year options
Invitation for/to Bid (IFB/ITB)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
vwilliams@gcsd.k12.sc.us
+18434367024
2018 Church Street, Georgetown, SC, USA
Description

Georgetown County School District (GCSD) is soliciting offers from qualified sources to provide a school-to-home communication platform for the 2024-2025 academic year. The selected platform must facilitate two-way communication and messaging between teachers, students, parents, and administrators while ensuring the privacy of personal contact information. The platform should be specifically designed for school districts and support en masse or targeted messaging by teachers, schools, and the district without disclosing phone numbers or email addresses. It must also support communications for athletic teams and school clubs/organizations. The platform must include features such as SMS/text messaging from a web portal and mobile application, unlimited character messaging, group messaging capabilities, scheduling of messages, attachments (audio, video, links, files, images), translation of messages into multiple languages (including Spanish, Polish, German, Gujarati, Portuguese, Ukrainian, Vietnamese, Russian, and Mandarin), and compliance with the Americans with Disabilities Act. The vendor will provide initial set-up, training, and ongoing technical support, including 24/7 customer support, system maintenance, and automatic upgrades. Integration with the District's PowerSchool SMS is required, with rostering integration preferred. The contract will be for a one-year initial term with four additional one-year renewal options, for a maximum potential contract life of five years. The estimated start date is July 1, 2024, and the estimated end date is June 30, 2029.

Classification Codes
NAICS541511Custom Computer Programming Services
PSCR426Communications Services
Smart Codes
school-to-home communication platformtwo-way messagingtranslation services
Specifications
Service Only
No
Requirements
Required
  • General Liability — $5,000,000.00
  • Professional Liability — $5,000,000.00
  • Cyber Liability — $5,000,000.00
Required
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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