Case Management System, Customer Portal, and Public Register Integration
Northern Ireland > Department for the Economy > Office of the Industrial Tribunals and Fair Employment Tribunal
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Description
The Department for the Economy’s Office of the Industrial Tribunals and Fair Employment Tribunal seeks a case management system, customer portal, and integration with its public register. The scope includes provision, implementation, and support of the solution, with additional service days for development, innovation, and continuous improvement, as well as optional training days and storage. The detailed deliverables and requirements are referenced in Schedule 2, which was not included in the provided materials. The estimated contract value is £3,506,954 excluding VAT (£4,208,344.80 including VAT), including potential extensions and optional services. The estimated initial term runs from 29 January 2027 to 30 December 2031, with three optional extensions of up to two, two, and one years. Suppliers must hold valid Cyber Essentials Plus (or equivalent) and ISO/IEC 27001:2022 (or equivalent) certifications by the competition closing date; the notice also identifies company experience as a participation condition.
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Documents
Documents available via:
- Website - eTendersNI
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