SAM/GFMS Key Lockbox Extended Warranty Services

The Department of Veterans Affairs is seeking a contractor for extended warranty services supporting SAM/GFMS key lockboxes with fingerprint readers at the Richmond VA Medical Center, including technical support, training, software and firmware updates, replacement parts, and freight.

United States of America > VETERANS AFFAIRS, DEPARTMENT OF > 246-NETWORK CONTRACTING OFFICE 6 (36C246)


General
Open (active)
36C24626Q1096
Sep 28, 2026 04:00 PM
Sep 22, 2026 08:12 PM
1 year base + 4 × 1 year options
Small Business
Sources Sought
Federal
Ask AI about this solicitation
Original Solicitation Links
[

36C24626Q1096

]

r499--key lockbox

Contact
robert.morgan@va.gov
+17577287014
100 Emancipation Drive, Hampton, VA, USA
Submission Instructions
Email
Description

The Department of Veterans Affairs is conducting market research for a forthcoming commercial-services solicitation covering extended warranty support for SAM/GFMS key lockboxes with fingerprint readers and the SAMBEAR electronic system. The requirement supports two SAM key lockboxes and one GFMS lockbox, with associated supplies, services, and peripheral equipment. Required support includes 24/7 web and telephone technical assistance, training on SAM and GFMS lockboxes using card-reader access, software and firmware updates through local or web-based programming, replacement parts as needed, ground freight to EMS, and return labels for parts. Software and firmware must not connect to the VA information-technology network or systems. The anticipated contract is a firm-fixed-price purchase order with a 12-month base period and four 12-month option periods.

Classification Codes
NAICS561622Locksmiths
PSCR499Other Professional Services
Smart Codes
key lockbox warrantyfingerprint access systemslockbox technical support
Specifications
Supply & Service
No
Timeline
Sep 28, 2026 04:00 PM-Response Due
Oct 8, 2026-Inactive Date
Documents
TitleDate Posted
36C24626Q1096.docxSep 22, 2026 12:00 PM
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