Electronic Benefit Transfer Processing and Financial Services

The Virginia Department of Social Services is seeking proposals for a five-year term contract, with three two-year renewal options, covering electronic benefit transfer processing and financial services for SNAP, DSNAP, and SEBT programs, with an initial-term budget not to exceed $20 million.

Commonwealth of Virginia > Department of Social Services


General
Open
RFP-125382
Oct 28, 2026 03:00 PM
Jul 30, 2026 12:00 AM
$20,000,000.00
5 years base + 3 × 2 years options
Small Business
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
whitney.wallace@dss.virginia.gov
+18047267083
5600 Cox Road, Glen Allen, VA, USA
Submission Instructions
Online
Description

The Virginia Department of Social Services is soliciting proposals through competitive negotiation to establish a term contract for comprehensive Electronic Benefit Transfer (EBT) processing and related financial services. The supported programs include, but are not limited to, the Supplemental Nutrition Assistance Program (SNAP), Disaster Supplemental Nutrition Assistance Program (DSNAP), and Summer Electronic Benefit Transfer Program (SEBT). The scope includes customer and retailer processing, reporting, settlement and reconciliation, interfaces with Virginia eligibility systems, card issuance, customer and retailer support, security and fraud prevention, implementation, technical services, and optional services. VDSS may make one award, multiple awards, or no award. The contract has a five-year initial term with three successive two-year renewal options. The cost of the initial term may not exceed $20,000,000. Proposals must be submitted electronically through eVA; hand delivery, mail, email, and fax submissions will not be accepted. The proposal package includes a cover letter, executive summary, addenda acknowledgments if applicable, table of contents, service-level agreement response, small-business subcontracting plan, lobbying certification, pricing, State Corporation Commission form, FFATA form, COVRAMP assessment form, COVRAMP nondisclosure agreement, confidential and proprietary information form, current records layout, requirements response, contract and implementation statement-of-work responses, and any required redacted copies.

Classification Codes
NAICS522320Financial Transactions Processing, Reserve, and Clearinghouse Activities
PSCR305ADP TELEPROCESSING SVCS
Smart Codes
electronic benefit transfer processingfinancial transaction processingbenefits program technology
Specifications
Service
Timeline
Jul 30, 2026-Issued
Aug 17, 2026-Pre-Proposal Conference Registration Due
Aug 18, 2026-Optional Virtual Pre-Proposal Conference (optional)
Register with Whitney Wallace by email, stating the firm's name and participating representatives; virtual attendance information will be emailed to registrants.
Aug 19, 2026-Last Updated
Aug 25, 2026-Questions Due
Oct 28, 2026-Proposal Due Date
May 1, 2027-Expected Contract Award
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Yes
Documents
TitleDate Posted
rfp0731266Jul 31, 2026 12:24 PM
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