Enrollment Operations Program Management

The University of Massachusetts Lowell is seeking an Enrollment Operations Program Manager to provide ongoing operational, technical, systems-integration, and project-management support for its Division of Graduate, Online & Professional Studies.

University of Massachusetts > University of Massachusetts Lowell > Division of Graduate, Online & Professional Studies


General
Open
UMLOW-2027-1146
Nov 06, 2026 10:00 PM
Oct 16, 2026 04:01 AM
3 years
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
goliver@umassp.edu
+17745705432
50 Washington Street, Westborough, MA, USA
Description

The University of Massachusetts Lowell Division of Graduate, Online & Professional Studies is seeking a qualified Enrollment Operations Program Manager for approximately 20 hours per week over an approximately three-year contract term. The engagement will provide ongoing operational, technical, and project-management support for enrollment operations. Key responsibilities include leading and optimizing Slate CRM functionality; coordinating integrations among Slate, Salesforce, Summit, CAS, Sunapsis, and other institutional systems; improving enrollment workflows and automation; supporting international-student processing, SEVIS-related workflows, data governance, privacy, compliance, and fraud prevention; and coordinating vendors, technical teams, enrollment staff, and campus partners. The resource will work primarily remotely, may attend in-person meetings as needed, and must be available daily from 9:00 a.m. to 5:00 p.m. Eastern time, with billable work estimated at 20 hours per week. Proposals must include a complete technical and pricing response, relevant experience and qualifications, project approach and schedule, three similar client references, three public or institutional references, and a certificate of insurance.

Classification Codes
NAICS541618Other Management Consulting Services
PSCR408Program Management/Support Services
Smart Codes
enrollment operations consultingcrm systems integrationproject management consulting
Specifications
Service Only
Timeline
Oct 16, 2026 04:01 AM-Open Date
Oct 23, 2026-Vendor Questions Due
Oct 30, 2026-Questions and Answers Released
Nov 06, 2026 10:00 PM-Proposal Due
Dec 4, 2026-Anticipated Contract Award and Execution
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Workers' Compensation
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
Scored
  • Minimum 6 references
  • Within the last 5 years
  • Client point of contact required for each reference
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