Electronic Shelf Label Solution

The MetroHealth System is seeking a comprehensive electronic shelf label solution, including devices, software, implementation, ERP integration, training, maintenance, support, reporting, and updates for its healthcare operations.

The MetroHealth System


General
Open
Sep 18, 2026 12:00 PM
Sep 04, 2026 02:28 PM
3 years base + 1 × 1 year option
Request for Proposal (RFP)
Private
Ask AI about this solicitation
Original Solicitation Links
Submission Instructions
Description

The MetroHealth System is soliciting proposals for a comprehensive electronic shelf label (ESL) solution to support clinical supply management, inventory control, replenishment, and supply-chain operations across hospitals, ambulatory locations, procedural areas, clinics, laboratories, and distribution points. The solution must provide real-time or near-real-time inventory and item information, par-level management, stock-status indicators, alerts, usage tracking, analytics, configurable workflows, reporting, role-based access, audit trails, and healthcare-appropriate cybersecurity controls. The selected vendor will provide ESL devices and gateways, software, implementation and configuration, integration with MetroHealth's current Infor Lawson ERP and planned Workday environment, training, maintenance, technical support, hardware replacement, reporting, and software updates. Proposals must address implementation methodology, project governance, deployment timeline, change management, service-level commitments, staffing, pricing, subcontracting and offshoring, PHI/PII safeguards, conflicts of interest, value-added services, three similar client references from the last five years, requested edits to the Master Purchase Agreement, and a current certificate of insurance. The expected initial term is three years, with potential one-year extensions.

Classification Codes
NAICS334419Other Electronic Component Manufacturing
PSCR307AUTOMATED INFORMATION SYSTEM SVCS
Smart Codes
electronic shelf labelsinventory management softwareerp integration services
Specifications
Supply & Service
Timeline
Sep 4, 2026-CSP Open Date
Sep 7, 2026-Q&A Opens
Sep 14, 2026-Q&A Closes
Sep 18, 2026-CSP Close Date
Requirements
Required
Scored
  • Minimum 3 references
  • Within the last 5 years
Documents
TitleDate Posted
rfp09042618Sep 04, 2026 02:28 PM
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