Medicare Beneficiary Assessment Services

The Arkansas Department of Shared Administrative Services is seeking qualified contractors to provide Medicare beneficiary assessment, counseling, education, outreach, and enrollment assistance services through a statewide Qualified Vendors List.

Arkansas > Department of Shared Administrative Services > Office of State Procurement > Arkansas Insurance Department > Senior Health Insurance Information Program


General
Open
Nov 04, 2026 07:00 PM
Oct 09, 2026 12:28 PM
3 years base + 4 × 1 year options
Request for Quote/Qualifications (RFQ)
State
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Original Solicitation Links
Contact
amanda.nichols@arkansas.gov
501 Woodlane Street, Little Rock, AR, USA
Submission Instructions
SAP Business Network
Description

The Arkansas Department of Shared Administrative Services, Office of State Procurement, on behalf of the Arkansas Insurance Department's Senior Health Insurance Information Program, is establishing a Qualified Vendor List of contractors to provide Medicare beneficiary assessment services. Qualified contractors will educate and counsel Medicare beneficiaries, their families, caregivers, and community organizations regarding Medicare Parts A through D, supplemental coverage, Medicare Savings Programs, Low-Income Subsidy/Extra Help, enrollment and disenrollment, preventive services, and related benefits. Contractors must provide unbiased one-on-one counseling, group outreach and education, media outreach, enrollment assistance, referrals, beneficiary-contact reporting, and data entry into the SHIP Tracking and Referral System. Contractors must maintain trained and certified counselors, conduct outreach events, support eligible clients throughout Arkansas, comply with HIPAA and accessibility requirements, and submit required reports and invoices. The initial QVL term is three years, with up to four additional one-year renewals; inclusion on the QVL does not guarantee future service assignments.

Classification Codes
NAICS624120Services for the Elderly and Persons with Disabilities
PSCQ101Dependent Medicare Services
Smart Codes
medicare counseling serviceshealth insurance educationmedicare enrollment assistance
Specifications
Service Only
Timeline
Oct 14, 2026 10:00 PM-Questions Due Date
Oct 21, 2026-Answers to Questions Posted
Nov 04, 2026 08:00 PM-Response Due Date
Nov 04, 2026 08:00 PM-Public Proposal Opening (optional)
Meeting ID: 230 057 517 376 718; Passcode: t3bq6q5d; audio-only: 501.244.3310 or find a local number 164 314 760#
Nov 5, 2026-Pass/Fail Evaluation
Nov 9, 2026-Post Anticipation to Award
Nov 30, 2026-Qualified Vendor List Award
Requirements
Required
No
Location
Local Preference:Local Requirement
Documents
TitleDate Posted
rfp1009262Oct 09, 2026 12:28 PM
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