Over-the-Phone Interpretation Services

The Federal Bureau of Investigation is seeking on-demand, 24/7 over-the-phone interpretation services, with quotations limited to small businesses.

United States of America > JUSTICE, DEPARTMENT OF > FEDERAL BUREAU OF INVESTIGATION > FBI - REDSTONE ARSENAL


General
Open (active)
15F06727LS
Dec 02, 2026 07:00 PM
Nov 04, 2026 06:57 PM
1 year base + options: 1 year, 1 year, 1 year, 1 year, 6 months
Small Business
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Original Solicitation Links
Contact
swalker4@fbi.gov
+17712255814
935 Pennsylvania Avenue NW, Washington, DC, USA
Submission Instructions
Description

The FBI’s Criminal Justice Information Services Division seeks on-demand telephone interpretation for requested languages, available 24 hours a day, seven days a week, year-round. Interpreters must be qualified and professionally experienced, accurately convey meaning and tone, maintain confidentiality and impartiality, and respond to requests in less than three minutes. The contractor must provide service across the listed languages and support concurrent calls as needed. The contractor must maintain quality assurance procedures, including a quality assurance plan and an interpreter qualifications matrix. The quote requires a technical approach, one recent and relevant past-performance reference (or an available CPAR in its place), and completed pricing using the provided template. The solicitation describes a 12-month base period, four one-year options, and a further six-month extension option. The place of performance is the contractor’s site.

Classification Codes
NAICS541930Translation and Interpretation Services
PSCR608Translation and Interpreting Services(Including Sign Language)
Smart Codes
over-the-phone interpretation serviceslanguage translation servicespast performance evaluation support
Specifications
Service Only
Timeline
Nov 10, 2026 05:00 PM-Questions Due
Nov 17, 2026-Government Answers Disseminated (subject to change)
Dec 02, 2026 07:00 PM-Quotation Submission Deadline
Requirements
Scored
  • Minimum 1 reference
  • Within the last 5 years
  • Client point of contact required for each reference
Location
RemoteThis work may be performed remotely.
Documents
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