Public Safety Data Integration Platform

The City of Providence is seeking a cloud-hosted public safety data integration and decision-support platform, including implementation, system integrations, training, maintenance, and ongoing support under a five-year contract with five one-year options.

City of Providence > Information Technology


General
Open
PVD26-120
Nov 30, 2026 07:15 PM
Nov 02, 2026 08:52 PM
5 years base + 5 × 1 year options
Minority-Owned BusinessWoman-Owned Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
jsilveria@providenceri.gov
Submission Instructions
Mail
Board of Contract and Supply, Department of the City Clerk - City Hall, Room 311, 25 Dorrance Street, Providence, RI 02903
Description

The City seeks a fully cloud-hosted, software-as-a-service platform that consolidates data from public safety systems—including computer-aided dispatch, records management, license plate readers, GIS, emergency medical services, and real-time crime center technologies—into a unified interface. Requested capabilities include cross-system search, role-based access, operational dashboards, analytics and reporting, mapping, alerts, and decision support for police, fire, dispatch, investigators, analysts, and command staff. The platform must support secure, real-time or near-real-time data integration and meet stated cloud security, data residency, audit, access-control, and encryption requirements. The selected vendor will provide project management, discovery, configuration, data migration and validation, integration development, testing, go-live support, documentation, role-based training, software maintenance, updates, technical support, and service-level commitments. Proposals must explain how the solution meets the requirements, include project and training plans, sample dashboards/reports/maps, narrative and short video demonstrations of specified use cases, three references from similarly sized government organizations, and a year-by-year cost breakdown for the five-year base term and five one-year options. Vendors meeting the initial evaluation threshold may be invited to demonstrate their solution.

Classification Codes
NAICS541512Computer Systems Design Services
PSCAB15CRIME PREVENTION AND CONTROL - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
public safety data integration softwarelaw enforcement analytics platformemergency services decision support
Specifications
Supply & Service
No
Timeline
Nov 2, 2026-Publication Date
Nov 23, 2026 09:00 PM-Questions Due
Nov 30, 2026 07:15 PM-Proposal Submission Deadline
Nov 30, 2026 07:15 PM-Public Bid Opening
Requirements
Required
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
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