Call Handling Equipment Sustainment Services
Pennsylvania > Pennsylvania Emergency Management Agency
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The Pennsylvania Emergency Management Agency (PEMA) is issuing an Invitation to Qualify (ITQ) for statewide Call Handling Equipment (CHE) Sustainment Services. The purpose is to qualify contractors to provide end-of-life/end-of-support system audits, sustainment plans, equipment, and services to extend the life cycle of legacy Motorola VESTA, Motorola Emergency Call Works, and Intrado Viper CHE systems used by 67 county Public Safety Answering Points (PSAPs). Qualified contractors will be eligible to respond to future Request for Quotes (RFQs) for specific tasks including system audits, sustainment planning, and implementation of sustainment plans. Contractors must be manufacturer-certified channel partners or resellers authorized to sell, implement, maintain, and support the CHE solutions.
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