Managed IT Services

The City of Coweta and Coweta Public Works Authority are seeking a contractor to provide comprehensive managed IT services, including help desk support, network and server administration, cybersecurity, backup and disaster recovery, cloud support, and strategic technology planning.

City of Coweta > Coweta Public Works Authority


General
Open (open)
2026-02
Oct 02, 2026 06:00 PM
Sep 17, 2026 10:00 AM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
jcasteen@cityofcoweta-ok.gov
+19182797216
Coweta, OK, USA
Submission Instructions
Mail
City Clerk, City of Coweta, P.O. Box 850, Coweta, OK 74429

or

Hand delivery
Description

The City of Coweta and Coweta Public Works Authority are soliciting proposals from qualified information technology firms to serve as the primary IT services provider for municipal operations. The scope includes network and server administration, workstation and mobile-device support, help desk services, cybersecurity monitoring and management, risk assessments, vulnerability scanning, patch management, backup and disaster recovery, Microsoft 365 and cloud support, identity and access management, public safety and public works technology support, strategic technology planning, and separately authorized technology projects. The contractor must provide labor, supervision, software tools, equipment, and technical expertise; support standard business hours plus emergency and critical-incident response; propose service-level commitments and escalation procedures; maintain a security program aligned with NIST CSF, CIS Controls, or ISO 27001; and protect City data through appropriate privacy and security controls. Proposers must demonstrate at least five years of managed IT experience, governmental experience, Microsoft 365 and cybersecurity experience, reasonable-response-time on-site support, and adequate staffing. The proposal must include the Contractor Questionnaire, Contractor Pricing Form, and notarized Non-Collusion Certification.

Classification Codes
NAICS541513Computer Facilities Management Services
PSCDJ10Security and Compliance support delivered as a service, by subscription, or service contract. Includes support of security policies/controls, processes, measuring compliance of relevant legal/compliance requirements, and responding to security breaches. Also provides support for IT Security systems providing Continuous Diagnostics and Mitigation (CDM) for real-time Cyber Security and protection such as vulnerability scanning, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Includes Disaster Recovery (DR) services to support DR policy, process and means, dedicated failover facilities and perform DR testing.
Smart Codes
managed it servicescybersecurity servicesnetwork administration
Specifications
Service
Timeline
Sep 17, 2026 03:00 PM-Publication Date
Sep 26, 2026-Questions and Explanations Due
Oct 02, 2026 06:00 PM-Proposal Submission Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $500,000.00
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