Community Corrections Case Management System

Escambia County is seeking a web-based community corrections case management system, including software licensing, implementation, training, data migration, and ongoing support for probation, pretrial, diversion, community service, and related programs.

Escambia County > Purchasing > Corrections Department


General
Open (open)
PD 26-27.002
Dec 17, 2026 04:00 PM
Nov 12, 2026 05:08 PM
3 years base + options: 1 year, 1 year, 6 months
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
alfountain@myescambia.com
+18505954878
Pensacola, FL, USA
Submission Instructions
Description

Escambia County seeks a secure, configurable, web-based case management system for misdemeanor probation, pretrial release and diversion, community service, electronic monitoring, specialty courts, and related community corrections programs. The system should provide centralized offender records, supervision and workflow tracking, financial accounting and payment processing, document management, scheduling, notifications, reporting and analytics, secure communications, and mobile access. It must support approximately 2,000 offenders and 45 users, retain at least ten years of archived information, and support migration from the County’s current system. The contractor will provide software and licensing, project management, configuration and customization, data conversion, integrations, testing, implementation, on-site training, and ongoing maintenance and support. Proposals must address the stated functional, security, accessibility, hosting, and operational requirements; include a detailed implementation plan and cost proposal; and provide a draft Software License Agreement and Software Service Level Agreement. The contract is for a 36-month initial term, with two optional 12-month renewals and a possible additional six-month extension.

Classification Codes
NAICS541511Custom Computer Programming Services
PSCAB15CRIME PREVENTION AND CONTROL - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
community corrections case management softwareprobation management softwarecriminal justice software implementation
Specifications
Supply & Service
Timeline
Nov 19, 2026 04:00 PM-Pre-Solicitation Meeting (optional)
Meeting ID: 264 590 989 088 133 7; passcode: p4qJ6rG7
Dec 03, 2026 03:00 PM-Questions Due
Dec 17, 2026 04:00 PM-Proposal Submission Deadline
Requirements
Required
  • Workers Compensation
  • Employer's Liability — $1,000,000.00
  • General Liability — $1,000,000.00
  • Business Auto Liability — $1,000,000.00
  • Professional Errors & Omissions — $1,000,000.00
  • Cyber Liability and Computer Crime/Fraud — $1,000,000.00
Scored
  • Minimum 5 references
  • Client point of contact required for each reference
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