Network Monitoring and Patch Management Software Subscription
Boone County > Purchasing Department
Original Solicitation Links
36-08OCT26 Addendum 5
]network monitoring and patch management software solution subscription
Contact
Submission Instructions
Description
Boone County is seeking a subscription-based software solution providing real-time monitoring of network devices, servers, endpoints, applications, and network performance, together with centralized patch management for Windows, macOS, Linux, and common third-party applications. Mandatory capabilities include SNMPv3 network-device monitoring, automated discovery and inventory, alerting, service monitoring, patch scheduling and phased deployment, compliance reporting, vulnerability/CVE correlation, rollback, and data-exfiltration assessment. The solution must support at least 814 endpoints/devices and scale during the contract term; the County also identifies approximately 132 access points, 12 firewalls, and 180 switches, with monitoring expected across approximately 10 locations and at least 1,300 connections. The scope includes initial installation and configuration, implementation planning, administrator training for approximately five County IT staff, technical documentation, and standard technical support with defined service levels. County IT will assume ongoing administration and alert response after deployment. Vendors must provide detailed pricing for subscription modules, support tiers, implementation, training, and optional capabilities such as EDR/XDR, antivirus, dedicated IPAM, application performance monitoring, and data-exfiltration protection. The initial term is one year with four one-year renewal options, and implementation is expected to begin in 2027.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Workers Compensation
- Employers Liability — $500,000.00
- Commercial General Liability — $1,000,000.00
- Business Automobile Liability — $2,000,000.00
- Cyber Liability Insurance — $2,000,000.00
- Minimum 3 references
- Within the last 3 years
- Client point of contact required for each reference
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