Enterprise Work Order Management System

Herriman City is requesting proposals for an enterprise work order management system with GIS integration, mobile field operations, asset and resource tracking, reporting, and integrations with multiple municipal systems.

Herriman City


General
Open (open)
HERR10082026
Dec 01, 2026 12:00 AM
Oct 08, 2026 10:30 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
sbrown@herriman.gov
+18017270928
5355 West Herriman Main Street, Herriman, UT, USA
Description

Herriman City is seeking an enterprise work order management system to replace its current platform and manage more than 150,000 city-owned assets, including buildings, water and stormwater infrastructure, roads, streetlights, open space, trees, signs, and related infrastructure. The solution must provide bidirectional GIS integration, asset and work-order mapping, spatial analysis, configurable workflows, equipment, labor, and materials tracking, vendor management, preventative maintenance scheduling, offline mobile functionality, media attachments, checklists, dashboards, reporting, a public portal, and legacy work-order data conversion. The proposed system must integrate with Bluestakes utility-locate requests, LAMA permitting, SpryPoint utility billing, SCADA data, and Madison AI. Vendors must address technical architecture and security, functional requirements, implementation and data migration, training, integrations, and complete costs for licensing, implementation, integration development, and ongoing maintenance and support. The City anticipates approximately 80 users and a July 1, 2027, go-live date.

Classification Codes
NAICS541512Computer Systems Design Services
PSC7030ADP Software
Smart Codes
work order management softwaregis integration softwaremobile field service software
Specifications
Supply & Service
Timeline
Oct 08, 2026 10:30 PM-Open Date
Nov 19, 2026 10:00 PM-Questions Due Date
Dec 01, 2026 12:00 AM-Proposal Due Date
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
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