Travel Management Services

The Virginia Lottery is seeking travel agencies to plan, book, and manage approximately 15 domestic and international prize-winner trips annually, including VIP experiences, accommodations, transportation, customer support, and travel insurance.

Virginia > Virginia Lottery


General
Closed
PR13393KA
Sep 21, 2026 05:00 PM
Aug 11, 2026 12:00 PM
1 year base + 3 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
kashurst@valottery.com
+18046927646
600 East Main Street, Richmond, VA, USA
Submission Instructions
Online

or

Mail
Virginia Lottery, Attention: Kita Ashurst, 22nd Floor Purchasing Office, 600 East Main Street, Richmond, Virginia 23219

or

Hand delivery or courier
Description

The Virginia Lottery seeks qualified travel agencies to provide comprehensive travel planning, booking, and management services for promotional prize winners. The scope includes domestic and international airfare, upscale hotel accommodations, private ground transportation, itinerary development, curated VIP experiences, supplier coordination, group travel management, and travel insurance options. The contractor must coordinate third-party travel, hospitality, entertainment, and experiential providers and develop customized prize packages. The contractor must provide 24/7 travel support, respond to inquiries and service issues within one hour, manage cancellations, rebooking, emergencies, accessibility needs, and international travel requirements, and advise travelers regarding passports, visas, immunizations, and related documentation. Offerors must have at least two years of comparable experience and demonstrate experience with incentive travel, rewards programs, or promotional campaigns. Proposals must include capability and methodology information, two past-performance case studies, two sample trip proposals with detailed pricing, and SWaM participation information. The solicitation anticipates approximately 15 trips during the initial contract year, but no minimum volume is guaranteed. The initial term is one year with up to three one-year renewal options, and multiple awards may be made at the Lottery's discretion.

Classification Codes
NAICS561510Travel Agencies
PSCV302Travel Agent Services
Smart Codes
travel management servicesvip travel experiencesitinerary planning
Specifications
Service
Timeline
Aug 11, 2026-RFP Release Date
Aug 19, 2026-First Round of Questions Due
Aug 24, 2026-Estimated First Addendum Date
Sep 2, 2026-Second Round of Questions Due
Sep 8, 2026-Estimated Second Addendum Date
Sep 21, 2026 05:00 PM-Proposal Due Date
Nov 12, 2026-Tentative Award Date
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $100,000.00
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
Scored
  • Minimum 2 references
Yes
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